b) If you have any dietary requirements including meal requests, please advise us at the time of booking or at least seven days prior to travel. We are unable to guarantee that all requests can be met.
c) Only non-disabled guests may occupy exit row seats. These seats may therefore only ever be assigned at the discretion of the airline at check-in.
d) Due to the configuration of the aircraft, it may not be possible to obtain seats together.
e) All flights are non smoking.
f) Air carriers and flight routings are subject to change and will not necessarily be direct or non stop.
g) Cunard will determine the city airport i.e. for London, either Heathrow or Gatwick may be used. Where a choice of UK departure airports is offered, this is subject to availability.
h) Please note that transfers from airport to hotel and ship are not included in the fare if guests choose to fly to the port of embarkation days prior to embarkation or stay after disembarkation.
i) All flight times given are approximate and subject to change. Cunard have no control over changes airlines may make to flight times, but will inform you of any changes.
j) For airline seating please refer to the relevant airlines website.
Check-in
For flights to Europe we recommend that you check-in at least two hours prior to departure and for travel further afield, we recommend that you check-in at least 3 hours prior to departure. Please check your ticket details carefully as check-in timings vary by airline and destination.
Baggage Allowances
There is no restriction for reasonable amounts of luggage on board the ship. However, airlines do have baggage restrictions (which vary on scheduled flights, depending on airline and route). Please note that on UK regional flights (see our CruiseConnect Programme on page 229) the baggage allowance may be less than on international flights.
Excess Baggage
Airlines are increasingly enforcing stricter control over excess baggage. You should be aware that if you exceed the baggage allowance stated on your ticket, an excess baggage charge will be made by the airline at the time of check-in. As electrical appliances are no longer permitted in checked baggage, please remember to place all such items in your hand luggage.
Non-USA Flights
The standard economy class allowance is currently 20kg of checked baggage per person. Current hand luggage allowance is one standard-sized bag - not exceeding 56 x 45 x 25cm (including wheels, pockets and handles). Please check your ticket prior to departure.
USA Flights
Guests on scheduled flights with most airlines are permitted one piece of checked baggage, subject to airline regulation sizes and weighing no more than a total of 23kg per piece. Current hand luggage allowance is one standard-sized bag - not exceeding 56 x 45 x 25cm (including wheels, pockets and handles). Please check your ticket prior to departure.
Please note Cunard is not responsible for airlines’ baggage restrictions.
Carriage of Animals
Cunard is pleased to permit individuals to bring registered service animals on board. You must provide notice of this at time of booking.Local laws or customs may prevent animals from disembarking at particular ports or countries. It is the guest’s responsibility to consult local customs authorities for requirements and to obtain all applicable documents and health certificates.
Service animals are kept in staterooms with their owners.
Non-service animals are only carried on Queen Mary 2 Transatlantic Crossings, in kennels, and are not allowed to visit any guest area of the ship. All animals must be:
• Fitted with a microchip. • Vaccinated against rabies.
• Satisfactorily blood tested to ensure sufficient protection against rabies.
• Issued with an official PETS certificate, official PET passport or 3rd country certificate.
• Treated against ticks and tapeworm, no more than 48 hours before check-in and issued with an official certificate of treatment
There is a possibility that service dogs may be travelling on your chosen voyage. If this is likely to affect the enjoyment of your holiday, please ask for further information at the time of booking.
ENVIRONMENTAL STATEMENT
Here at Cunard we take our environmental responsibilities very seriously and are committed to reducing our environmental impact.
We are dedicated to preserving the marine environment in which we operate, and therefore believe it is our duty to introduce environmental practices which set a high standard of excellence and responsibility. To support our aim we have developed an environmental management system independently certified to ISO 14001, which is the most widely recognised global standard for improving environmental performance.
We recognise that without appropriate treatment the waste generated on board our ships, together with the fuel and other products we use to transport, feed, entertain and take care of you could have an impact on the environment. Our waste treatment facilities ensure that all waste water is appropriately managed to minimise its impact upon the oceans. All general waste is treated on board to reduce its volume prior to landing ashore, and wherever possible general waste is recycled.
We are reducing our air emissions through the implementation of fuel efficiency measures, including improved hull coatings, low energy lamps, increased recirculation of waste heat and improved efficiency in air conditioning, and we continue to explore new technologies.
Through these measures and other initiatives Cunard will ensure that we help preserve our environment for future generations.
To book and for current fares, visit
www.cunard.com, call 0845 071 0300or contact your travel agent
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