Perspectives on technology is published by,
Group Architecture, Royal Bank of Scotland
editor: Brigid Whoriskey, Strategy & Architecture
editorial team: Andy Agnew, Dave Baskill, Rhona Dalgarno,
Gary Ostrolenk, Emma Paris, Alan Shropshire
contributors: Andy Agnew, Craig Hilton, Jane Marr,
John McCreesh, Brigid Whoriskey
enquiries: S&A communications mailbox
~ S&A communications or contact
Rhona Dalgarno (Rhona.Dalgarno@rbs.co.uk)
+44 (0) 131 523 3507 (internal 223507)
Summer 2008 Issue 4
on technology
Strategy & Architecture
The views and opinions expressed in Perspectives on technology are those of the contributors and not necessarily
those of Royal Bank of Scotland Group.
Although great care has been taken in the preparation of Perspectives on technology the contributors to this publication
cannot, in any circumstances, accept responsibility or liability for any loss or damage (consequential or otherwise)
resulting from any action taken in reliance on any information contained in (or omitted from) this publication.
The information and opinions contained in this publication is/are not intended to be a comprehensive study of the
particular topics covered, nor to provide specific service.
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28