THE GREEN OFFICE
H&J MARTIN –
HELPING BUILD THE FUTURE
OF NORTHERN IRELAND
BACKGROUND
Belfast-based H&J Martin has built a
reputation as a specialist in PFI projects
and was recognized as a beacon of best
practice with its ground-breaking work on
Northern Ireland’s first M4I pathfinder PFI
project at Drumglass High School.
Established in 1840, the company now
operates throughout the UK and Republic
of Ireland and has been awarded a
range of prestigious contracts. that Concept™ was the right solution for for clients such as Cable and Wireless,
Martin FM, the facilities management the upgrading of their existing helpdesk. Oasis, Thompson, BT and Crown
arm of the company, was created 10 “The government contract win was a Castle UK Ltd.
years ago to support its construction major milestone for the Division”, explains “From call logging and finance
division, which at that time required an Wilton Farrelly, Divisional Managing reporting to KPI assessment, every aspect
integrated approach to maintenance and Director. “It was therefore essential that we of a contract can be monitored and
repair regimes. Since then Martin FM has partnered with a company that would streamlined where necessary,” continues
been recognised as a pioneer of PFI/PPP understand our requirements quickly and Farrelly. “With continued support from FSI
projects and has positioned the provision provide not only a solution that would we’ve developed our CAFM remit as we’ve
of technical competence, financial control meet our initial requirements, but had the grown, which has enabled us to continue
and management systems – supported by capability to provide additional meeting our client requirements. These
CAFM solutions – at the heart of the FM functionality as and when required. developments include the Workflow Lite™
strategies it implements for clients. Martin FSI’s expertise of the FM industry and module, which has allowed many
FM has an enviable track record of market knowledge, in conjunction with processes to be automated. We are now
working with public sector clients including the capabilities of Concept™, provided able to alert mangers to any area of a
government institutions, healthcare, and us with the confidence to partner with contract we see fit, from key milestones to
education – and boasts flagship projects the company.” payment processes. The control and
including Stormont, the seat of Northern In order to meet the operational transparency of projects Concept™ has
Ireland’s government. Radical forms of challenge of the contract, Martin FM provided is considerably significant.
procurement, such as the PPP project at partnered with JD McGeown (electrical Operations Managers who are based off
the City Hospital and the M4I Partnering contractor) and CHC Group Ltd site can now log-on to the system remotely
arrangement at the Royal Victoria Hospital (mechanical contractor) and formed a and monitor projects on a daily basis if
in Belfast have also showcased multi-disciplinary joint venture to manage necessary.
innovations developed by the company. the contract centrally. Concept™ was This flexibility has been felt across all
made available to the two partner contracts, and with over 100 direct
CHALLENGE companies through a VPN connection to a employees and over 140 sub-contractors,
In 2001 Martin FM won a £6million, central server located at Martin’s office. it is, in some areas, crucial. With the
two-year, Measured Term Contract (MTC) system having been put through its paces
with the Central Procurement Directorate SOLUTION with the government contract, Martin FM is
(CPD) of Northern Ireland’s Government The Concept™ system not only now incorporating it into a new build
that required a complete maintenance provided effective management of the development at the Belfast City Hospital,
programme covering 1,400 buildings project – enabling concise, accurate where a new cancer wing is due to be
including the Stormont estate and reporting and analysis – but has been completed early in 2006.
Parliament Buildings. Such a mammoth developed and enhanced to become a “It is obvious that FSI considers itself
undertaking, at that time, required a tailored solution. With a further 15 much more than a supplier,” concludes
CAFM solution that could not only be contracts of varying sizes won, due in part, Farrelly. “The company has worked to
implemented quickly but accommodate to the capabilities of Concept™; and the build a lasting relationship with H&J
the scope of the project. An existing government contract extended to five Martin, getting under the skin of
awareness of FSI and Concept™, coupled years on a rolling basis, H&J Martin now ourcompany and developing with us a
with extensive market research, proved utilises many of the system’s capabilities system that can meet every eventuality.”
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SUSTAINABLE FM | OCTOBER 2007
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