Service
Delivering Service in
the Emerging Markets
In this article Leigh Darby, Executive Director for TSANet Europe,
takes a detailed look at emerging markets and explores some of the
issues companies need to consider when thinking about gaining a
presence and delivering support services in some of these new
territories. In particular Leigh reviews what TSANet member,
Symantec is doing to achieve market traction and deliver better
services into some of these new markets.
18 | DATA CENTRE SOLUTIONS | www.datacentresols.com September 2008
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