p.144-145 (Order Form):Layout 1 9/7/07 09:42 Page 1
4 easy ways to order...
...2 delivery options!
Ordering Confidence and
For telephone orders simply dial:
convenience
0870 420 3000
and one of our Contact Centre operators will be pleased to take your order. Lines are open
between 8.30am to 5pm Monday to Friday, 9am to 3pm Saturdays and 10am to 2pm Sundays.
Fax your order to us anytime:
0870 112 3607
Send your order with confidence, any time of day or night and retain a copy of your order details.
®
Secure online ordering is available at:
www.robinsons-uk.com
Since June 2005, Switch
cards were replaced by
For any other enquiries, contact us at
customer.service@robinsons-uk.com
Maestro cards. We are
pleased to accept current
cards featuring either
name.
Ordering by post is easy:
For friendly service, technical advice,
Simply complete the order form making cheques or postal orders payable to:
Robinsons Country Leisure and post it to:
up-to-the-minute stock availability and
prices please call:
P.O. Box 510, Wigan. WN1 9AG
0870 420 3000 or email us at
customer.service@robinsons-uk.com
Returns are so simple
Simply take your package to your local Post Office and upon receipt of your returned goods, we will
Mon to Fri: 8.30am - 5.00pm
exchange or refund as you prefer. We will post your exchange order back to you free of charge
(exchanges are free to UK mainland addresses only). We suggest you obtain proof of postage for
Saturday: 9.00am - 3.00pm
your own benefit. Send all returned items to:
Sunday: 10.00am - 2.00pm
P.O. Box 511, Unit 6, Lockett Road, Wigan, WN1 9AE.
Delivery
Standard delivery - our rapid service £5.20*
We pride ourselves on ensuring that you receive your goods when you need them and aim to despatch your order within
24 hours of receiving your delivery. Applicable to all delivery addresses in the UK mainland.
Express delivery - next day delivery £10.00*
Whilst our standard service is both fast and efficient, we acknowledge the need for an express service for those urgently
required items. Simply call the Contact Centre before 12 noon and we will deliver your parcel the very next working day.
Orders received on Friday will not be delivered until Monday and those placed on Saturday will not be delivered until
Tuesday. This service is only available to UK mainland delivery addresses, excluding Northern Scotland. Items must be
signed for. Call 0870 420 3000 for further information.
£8.00
*
If your order contains any item that is marked with one of these green symbols, we will
simply apply a £8.00 delivery rate for your whole order (see page 104 for details).
P&P for your whole order* Unfortunately, we cannot offer the UK Offshore or Express delivery service for orders that
contain any of these specially marked items.
Export and Offshore Delivery Please Note: These delivery
We can now offer the following prices as standard, per parcel:
charges apply to standard parcels
only. If your order includes a large
£6.50 Northern Ireland, £11 Republic of Ireland, Belgium,
or heavy item which is marked
Isle of Man or Luxembourg or Holland
Scottish Islands
with our green van symbol, call
£15.50 France or Germany
+44 870 112 3626 for a delivery
£10 Channel Islands £21 Spain or Italy (Mainland only)
quotation.
For other countries please call +44 870 112 3626 for a delivery quote 145
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