p.158-159 (Order Form):S/S 210x287 08 3/3/08 19:03 Page 3
4 easy ways to order...
...2 delivery options!
Ordering
Confidence and
convenience
For telephone orders simply dial:
0870 420 3000
and one of our Contact Centre operators will be pleased to take your order. Lines are open
between 8.30am to 5pm Monday to Friday, 9am to 3pm Saturdays and 10am to 2pm Sundays.
Fax your order to us anytime:
0870 112 3607
Send your order with confidence, any time of day or night and retain a copy of your order details.
Secure online ordering is available at:
www.robinsons-uk.com
Since June 2005, Switch
cards were replaced by
Maestro cards. We are
For any other enquiries, contact us at
customer.service@robinsons-uk.com
pleased to accept current
cards featuring either
name.
Ordering by post is easy:
For friendly service, technical advice,
Simply complete the order form making cheques or postal orders payable to:
Robinsons Country Leisure and post it to: up-to-the-minute stock availability and
P.O. Box 510, Wigan. WN1 9AG
prices please call:
0870 420 3000 or email us at
Returns are so simple
customer.service@robinsons-uk.com
Simply take your package to your local Post Office and upon receipt of your returned goods, we will
Mon to Fri: 8.30am - 5.00pm
exchange or refund as you prefer. We will post your exchange order back to you free of charge
Saturday: 9.00am - 3.00pm
(exchanges are free to UK mainland addresses only). We suggest you obtain proof of postage for
your own benefit. Send all returned items to: Sunday: 10.00am - 2.00pm
P.O. Box 511, Unit 6, Lockett Road, Wigan, WN1 9AE.
Delivery
Standard delivery - our rapid service £4.95*
We pride ourselves on ensuring that you receive your goods when you need them and aim to despatch your order within 24 hours of
receiving your delivery. Applicable to all delivery addresses in the UK mainland.
Express delivery - next day delivery £9.95*
Whilst our standard service is both fast and efficient, we acknowledge the need for an express service for those urgently required items.
Simply call the Contact Centre before 12 noon and we will deliver your parcel the very next working day. Orders received on Friday will
not be delivered until Monday and those placed on Saturday will not be delivered until Tuesday. This service is only available to UK
mainland delivery addresses, excluding Northern Scotland. Items must be signed for. Call 0870 420 3000 for further information.
*
If your order contains any item that is marked with one of these green symbols, we will simply apply a £9.95
delivery rate for your whole order. Unfortunately, we cannot offer the UK Offshore or Express delivery
service for orders that contain any of these specially marked items.
Export and Offshore Delivery
We can now offer the following prices as standard, per parcel:
Please Note: These delivery
£6.50 Northern Ireland,
£10.60 Republic of Ireland
charges apply to standard parcels
Isle of Man or
£11.15 Belgium, Luxembourg or
only. If your order includes a large
Scottish Islands
Holland
or heavy item which is marked
£10.15 Channel Islands
£15.50 France or Germany
with our green van symbol, call
£21.50 Spain, Portugal or Italy (Mainland only)
+44 870 112 3626 for a delivery
quotation.
For other countries please call +44 870 112 3626 for a delivery quote
From 1st May 2008 the States of Jersey will apply a GST of 3% on all orders over £400. The customer will be liable to pay
this tax in Jersey. Visit
www.gov.je to gain detailed information about GST.
orderline 0870 420 3000
Please ensure that you contact your local customs office in the country of your delivery to confirm whether or not you may
be liable to local import taxes, duty and VAT (or equivalent) upon arrival of any products supplied by Robinsons from the
United Kingdom to you or your freight agent. The customer is liable for payment of all import duties.
SUPERSTORE
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