Our people... our uniqueness

Read more in our full CSR report at johnlewispartnership.co.uk/csrreports

18% of annual salary paid as a bonus to Partners

89% of Partners participated in the 2010 Partner Survey

The Partnership view

Our Partners are the heart of our business. Investing in them means investing in our long-term success.

“Unlike other companies whose shareholders are outside the business and only own shares for a short time, our shareholders work in the business. They spend, in some cases, their whole careers with us.”

TRACEY KILLEN, DIRECTOR OF PERSONNEL, JOHN LEWIS PARTNERSHIP

In 2010, we aligned our Partner Survey with our three Partner Commitments and used the results to set three Partner Strategy priorities.

Helping Partners to be the best that they can be

We offer various training opportunities and many of our in-house programmes lead to accredited qualifications. In the coming years, we will also establish key career paths and launch a national apprenticeship programme.

Inspiring leadership

Having high-calibre managers leading the Partnership helps maintain our market position. We have created a Development Programme for senior leaders who are identified as having potential for greater responsibility. Looking ahead, we intend to better support line managers in identifying and developing their Partners’ potential.

Rewarding performance

We invested around £90 million in benefits to our Partners in 2010/11. Our long-term aim is to develop a Partnership-wide performance framework that reflects our Partner commitments.