A shared passion through our people

We are committed to providing worthwhile and satisfying employment in a successful business.

OUR COMMITMENTS

 By working in partnership, we:

Take responsibility for our business success by delivering the right experience for our customers and generating profits for us all to share

Build relationships Powered by our Principles of honesty, respect and encouragement

Create real influence over our working lives by taking opportunities to develop ourselves, balance work and life priorities, and support others.

60,000 - Partners participating in our 2009 Partner Survey

15% - Share of salary given to all Partners as a Bonus in 2009/10

PARTNER ENGAGEMENT

As a democratic business, we share the details of our major decisions with Partners. Our democratic network of elected councils, committees and forums gives Partners a real say in our decision-making processes. We also conduct an annual Partner Survey, which in 2009 gathered the views of 90% of our workforce.

OUR PARTNER STRATEGY

Our Partner Strategy, which defines our three Partner Commitments (above), will enable us to make our Partners’ experience of the Partnership increasingly relevant, consistent, rewarding and effective.

The latest Partner Survey, in May 2010, featured 10 new questions that will help us to gauge how we are measuring up to our new Commitments.

REWARD, BENEFITS AND SUPPORT

The wide range of benefits we offer is designed to help Partners to balance their work and home lives, and stay committed to long-term careers with us. For example, the Partnership offers competitive pay, a share of our profits, in the form of an annual Bonus, and invests significantly in the provision of subsidised group leisure activities and provide access to discounted offers.

We also provide a number of support services, from financial assistance to medical services and legal advice to internal independent advisors.

TALENT We want our Partners to share their passion, confidence and knowledge, and believe that a skilled and motivated workforce will help to drive business success. We have worked to clarify and communicate internally the distinctive requirements of leadership in our co-owned business. Our desire over the next year is to fully embed this model and adopt a modified version for all Partners in the organisation.

Read our full CSR report online at www.johnlewispartnership.co.uk/csrreports