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OUR PRODUCTS AND SUPPLIERS continued
COMMITMENTS AND TARGETS
STATUS
PROGRESS MADE DURING 2008/09
MORE INFO ON PAGE
John Lewis: Continue to support Fairtrade products
Met
£1.1 million sales during Fairtrade Fortnight 2009 (11% uplift on pre-promotion sales); 120 Fairtrade lines available New target: In 2010, double the number of Fairtrade lines in both existing and new categories
14
John Lewis: All outdoor furniture to be FSC-certified for 2010 season; extend timber sourcing policy to all wood-based furniture and non-furniture products
On track
83% outdoor furniture FSC-certified in 2009; 4% of indoor furniture FSC-certified New target: By 2012, 30% of our indoor furniture ranges will be FSC-certified and a further 20% will be either actively progressing towards FSC certification or certified by other schemes
12
John Lewis: Continue to ensure 95% of domestic large electrical appliances are A rated or above
Met – ongoing
100% of domestic large electrical appliances A or A+ rated
11
John Lewis: Offer credible assortment of products that enable customers to lead a more energy- efficient lifestyle
Met
Wide range of products made from recycled or organic materials on offer, as well as Fairtrade and energy-efficient products. Products highlighted via ‘Make a difference’ promotion New target: In 2010, increase, by at least 50%, lines in the following categories: organic, sustainable lifestyle, sustainable raw materials and recycled
11–12
Phase out sale of incandescent light bulbs by 2012
On track
Voluntary agreement with Defra; incandescent 75–100W bulbs phased out; 90 energy-efficient bulbs
available at John Lewis
12
our people
Expand diversity awareness training for managers
Met
Launched diversity toolkit which provides Partners with practical advice and information on a range of diversity issues
16
Continue to increase average Partner survey score
Met
60,000 Partners (90%) responded to the 2009 survey; average score rose slightly; 169 shops (69%) matched or exceeded the target score
17
Aim to achieve an upper quartile score on percentage of Partners who agree/strongly agree for each question in the Partner survey
New target
We will use external benchmarking to measure our progress and performance
17
our COMMUNITIES
Contribute at least 1% of pre-tax profits to charitable and community initiatives
Met
£7.5 million (1.85% of pre-tax profits) contributed
19
Provide support to overseas disasters through the British Red Cross
Met
£50,000 donation made
19
Increase participation in Golden Jubilee Trust volunteering programme
Met
23,618 hours donated, highest ever annual figure (5% increase on 2007/08)
20
Roll out Partners in Sport (PinS) scheme
Met – ongoing
PinS initiatives rolled out since October 2008: Partners being trained as sports coaches; high-potential athletes getting support towards 2012 Olympics; participation in physical activity being encouraged
18
Waitrose: Measure impacts of Waitrose Foundation; increase product range; extend geographical range; promote achievements
Met
Further £700,000 raised in 2008/09; 100 projects involving 16,000 people in South Africa; rolled out to Ghana and Kenya; product range expanded to 100 products; communications include customer leaflets,
waitrose.com info and blog by placement student
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