24
indicated by their buying a compression technologies. virtualisation, de-duplication
lot more from us after the Also technologies that are etc. are well-known to end
first sale. optimised for the storage of users by now. Is this the
PA: And when customers do unstructured data are case, or do you still see a
demand these solutions, do becoming very important. We need for education?
they specify open or single have recently entered into SR: In our user community I
vendor ones, or do they not agreements with vendors believe these issues are now
mind, so long as the solution who have interesting well understood. Market
works? technologies to optimise penetration of these
SR: That’s a difficult one. In storage at the right level, technologies is such that
our experience from a tools to give detailed success stories are now very
GG 1-2-1 practical management analysis of environments to visible so adoption is well
viewpoint most customers help reduce customers TCO under way however as new
want to limit the number of and others which provide space and energy saving
suppliers and will often do so cost and energy efficient technologies are made
SIMON RA
even when a slightly better devices for specific data available there will always be
solution could be delivered down to block level. a need for education.
by a multi-vendor solution. We are also seeing the
This is largely a matter of emergence of single instance PA: What, if any, have been
controlling acquisition and technologies for primary the negative impacts of the
maintenance costs. Some storage related to specific current credit crunch to your
customers will, of course, go applications such as ERP. business?
for the best solution but These are at a very early SR: Our business has
overall I thing a pragmatic stage but could be very maintained high growth but it
view of vendor management important. would be foolish to say there
dominates. has been no impact. We
PA: Are you able to share any have been aware of big
PA: What are the key specific customer success projects that have been
business issues your stories with us? shelved that would have
customers are trying to SR: Well it’s best to refer you made our growth even
address at the present time? to our case studies on the stronger. So I guess the best
SR: Doing more with less. It’s web site; we’re very proud of way to put it is that the
a business imperative. Data them. They include Lloyds impact has been to make our
volumes are increasing at Products & Markets, Insight business success less
more than 50% year on year, Investments, The British positive than it would
compliance is a major issue. Library, Infoterra, the otherwise have been rather
Either you add disk so that company that creates than to say it has been
the rows get so long you mapping images for Google negative.
can’t see the end of them and several other customers
because of the natural and require a very PA: What, if any, have been
curvature of the earth or you sophisticated infrastructure the positives of the credit
get smart! for unstructured data and crunch in terms of forcing
Fitzpatrick. This is a wide customers to address
PA: And which technologies range of customers with very storage/ IT issues?
are they keen to investigate varied requirements that S3 SR: I think users have been
to help them with these has been able to meet. forced to consider new,
issues? innovative approaches to
SR: Virtualisation has clearly PA: Working in the industry, data growth and this plays to
been a key issue in this but one assumes that the S3’s strength.
so has de-duplication and the messages of the benefits of
emergence of other new consolidation, optimisation, PA: Looking ahead, do you
OCT 09 WWW.SNS-UK.CO.UK
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