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Advertorial feature | 25
From Strength
Zurich Bank International has a highly
experienced management team led by:
Graham Sheward –
Managing Director
to Strength
Graham Sheward joined the
Zurich Group in 2002 as
Managing Director. He is
responsible for local strategy
Zurich Bank International has successfully
and the management of the
day-to-day activities and operations of the Bank.
weathered the credit crunch storms
Graham has twenty years banking experience
covering a wide range of progressive roles for
“blue-chip” financial services companies both in
the UK and offshore. He is an executive council
member of the industry body, the Isle of Man
T
hroughout the ‘credit crunch’ or emerging market index or to the performance Association of Licensed Banks.
Zurich Bank International has gone of commodities over a term determined by the
from strength to strength. This customer.”
Mark Waterhouse –
includes increasing its deposits by
Head of Banking
20% in the last quarter of 2008 as
Personal Service
Mark has over 25 years
depositors found comfort in the
Zurich Bank International prides itself on its per-
experience in Banking, the last
corporate strength of Zurich Financial Services,
sonal service and believes every customer should
12 of which has been at a
one of the world’s largest financial service
experience outstanding service. We do not operate
senior level offshore. Mark is
providers, which is the ultimate parent company
a call centre operation, instead ZBI provides a per-
responsible for the customer
of Zurich Bank International.
sonal service with all calls being answered in the
facing Relationship Banking team and all mar-
Zurich Bank International is a major force in
Isle of Man by a dedicated Relationship Banker.
keting and business development activities.
offshore bank deposit taking and has been operat-
All our Relationship Bankers are highly trained
ing successfully from its base in the Isle of Man
to deal with the full range of customer enquiries Katie Brookes –
since it was founded in 1983, recently celebrating
and interfaces. Although most customer contact is Marketing & Business
its 25th anniversary.
over the telephone, customers can and do visit the Development
Zurich Bank International provides a range of
Isle of Man offices to meet with one of our team Katie joined Zurich Bank
deposit accounts in Sterling, Euro & US Dollars.
in person. International in July 2008.
From easy access accounts to fixed term deposits
Zurich Bank International operates a Quality Katie successfully completed
and 1 year fixed rate bonds, Zurich has a product
Service Framework and a Customer Service her CIM Professional Certificate
to suit every customer. For the easy access prod-
Charter is published on its website. All perform- in Marketing in 2008 and is currently working
ucts, including the Zurich Reward Accounts,
ance standards are measured to ensure they are towards her Diploma in Marketing.
Zurich Bank International recently won an award
maintained or exceeded. Her experience within the offshore savings
as ‘Best No Notice Deposit Provider’ in the 2008
market has enabled her to develop strong rela-
Finance Awards by Investment International.
ZURICH BANK INTERNATIONAL LIMITED
tionships with a number of institutional clients
Zurich Bank International also offers a bespoke
CUSTOMER SERVICE CHARTER
and is currently working on promoting Zurich
Capital Guaranteed Equity Bond (Structured
Product) service direct to clients, and to interme-
circle6
Bank International’s brand strengths.
We believe that fair treatment of For information on Zurich Bank
diaries with individual clients or a number of
customers is central to our corporate International’s bespoke product range, you can
clients collectively wishing to deposit a minimum
of £500,000.
circle6
culture. contact Katie directly on +44 (0) 1624 691572.
We act honestly, fairly and professionally
in the best interests of our customers
Graham Sheward, Managing Director, said,
Zurich Bank International
“These Capital Guaranteed Structured Products
circle6
and the integrity of the market. Contact Details:
We act with due skill, care and diligence Office opening hours:
are an incredibly versatile and secure savings
option. They link the interest customers earn on a
circle6
in the best interests of our customers. 9.00am to 5.00pm (GMT) Monday to Friday.
We make full disclosure of all relevant Office address: PO Box 422 Lord Street,
standard bank account to the performance of any
material information, including all Douglas, Isle of Man, IM99 3AF
tradeable index. That means customers can access
charges, in a way that seeks to inform the
Telephone: +44 (0) 1624 671666
the potential growth of an index without the
potential risks. As the name suggests the investor’s circle6
customer.
Fax: +44 (0) 1624 627526
We correct errors and handle complaints
Website:
www.zurichbankinternational.com
deposit is always 100% guaranteed at the end of speedily, efficiently and fairly.
Email:
relationship.banking@zurich.com
the term. Returns can be linked to an established
Zurich Bank International
There’s strength and then there’s Zurich strength
R
Licensed by the Isle of Man Financial Supervision Commission to take deposits.
'Licensed by the Isle of Man Financial Supervision Commission to take deposits
www.investmentinternational.com March 2009 Investment International
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