evidence from the packaging that this was caused during If the product returned is not in fully resaleable condition or reputation; or any special or indirect losses suffered or
shipment, you must notify the Cantifixonline help desk within the packaging is damaged, we reserve the right to refuse a incurred by that party arising out of or in connection with the
24 hours of delivery. You must preserve all packaging as fail- refund on the item, or deduct up to 50% of the original provisions of any matter under the Conditions.
ure to do so will affect your rights to a refund. selling price from the refund amount. This does not affect
your statutory rights. Nothing in the Conditions shall exclude or limit our liability
Glass and framework for death or personal injury resulting from our negligence or
In the event a defect arises in the glass or framework within Goods we are unable to refund or exchange that of our servants, agents or employees.
the 5 years from the date of delivery, we guarantee to We are unable to offer a refund or exchange on
exchange the goods free of charge, provided the defect personalised, made-to measure items unless they are faulty Third party links
results directly or solely from a breach by Cantifix of its or damaged. To provide increased value to our Users, we may provide
obligations under the Contract and is not caused as a result links to other websites or resources for you to access at your
of incorrect installation or incorrect treatment before, during Delivery charges sole discretion. You acknowledge and agree that, as you
or after installation and in no way results from an operation We will not refund your delivery charge when an unwanted have chosen to enter the linked website we are not
contrary to that recommended by us in literature, product is returned. If the goods are faulty or damaged we responsible for the availability of such external sites or
howsoever communicated or as a result of inadequate will not charge for delivery of any replacement parts sent in resources, and do not review or endorse and are not
maintenance. We will not warrant to visit the site and you exchange. responsible or liable, directly or indirectly, for (i) the privacy
may be requested to return the glass or framework to us practices of such websites, (ii) the content of such
before responsibility under the guarantee can be accepted. Cancellation of made-to-order goods websites, including (without limitation) any advertising,
Should you wish to cancel your made-to-measure goods content, goods or other materials or services on or available
Parts and accessories after the date of contract but before fabrication commences from such websites or resources or (iii) the use to which
In the event a defect arises in goods supplied other than we will charge a cancellation fee of 20% of the full selling others make of these websites or resources, nor for any
glass and framework in the 12 months from the date of price. Should you wish to cancel your order after the date of damage, loss or offence caused or alleged to be caused by,
delivery, we guarantee to provide a replacement free of commencement of fabrication, but before despatch, or in connection with, the use of or reliance on any such
charge provided the defect does not result from incorrect we will charge a cancellation fee of 85% of the full advertising, content, goods or other materials or services
installation, incorrect operation or incorrect or inadequate selling price. There can be no refund after the date of available on such external websites or resources.
maintenance. despatch confirmation.
Severance
Exclusions and limitations None of the above conditions affect your statutory rights If any part of the Conditions shall be deemed unlawful, void
The Guarantee given by the Company is strictly subject to when goods are faulty or damaged. or for any reason unenforceable, then that provision shall be
the provisions and limitations on the liability of Cantifix, set deemed to be severable from the Conditions and shall not
out in the Contract and also to :- Miscellaneous affect the validity and enforceability of any of the remaining
provisions of the Conditions.
claim being received by Cantifix in writing within the
Intellectual property and right to use
relevant Time Limit for the Goods or accessories, as the
You acknowledge and agree that all copyright, trademarks
Waiver
case may be, and such claim specifying the nature of the
and all other intellectual property rights in all material or
No waiver by us shall be construed as a waiver of any
claim and the date of the order;
content supplied as part of the Website shall remain at all
times vested in us. We have copyright to all the
proceeding or succeeding breach of any provision.
regular maintenance of the Component Parts and
photographs used on the website and reproduction is only
Survival
accessories by the Customer;
permitted with our expressed authority.
Each provision of the Conditions shall be construed as
separately applying and surviving even if for any reason one
The relevant Time Limits shall run from the date of delivery
Limitation of liability
or other of those provisions is held to be inapplicable or
of the Goods.
While we will use reasonable endeavours to verify the
accuracy of any information we place on the Website, we
unenforceable in any circumstances.
If a claim is properly made within the relevant Time Limit,
make no warranties, whether expressed or implied in
Cantifix shall use its best endeavours at its option to either
relation to its accuracy. The Website is provided on an "as
Entire agreement
(a) replace the Goods free of charge, or (b) refund such
is" and "as available" basis without any representation or
These Conditions govern our relationship with you. Any
amount of the Price as the Customer has paid for it .
endorsement made and we make no warranties of any kind,
changes to these Conditions must be in writing and signed
whether express or implied, in relation to the Website, or any
by both parties. In this way, we can avoid any problems
If any part of this Guarantee shall be deemed to be invalid,
transaction that may be conducted on or through the
surrounding what Cantifix and you are expected to do. You
illegal or unenforceable in any respect, the validity, legality
Website including but not limited to, implied warranties of
confirm that, in agreeing to accept the Conditions, you have
and enforceability of the remaining provisions shall not in
non-infringement, compatibility, security, accuracy,
not relied on any representation save insofar as the same
any way be affected or impaired thereby.
conditions of completeness, or any implied warranty arising
has expressly been made a term of these Conditions and
from course of dealing or usage or trade.
you agree that you shall have no remedy in respect of any
representation. Your Statutory Rights are not affected by
This Guarantee shall be issued in the first instance in favour
of the Customer or as directed by the Customer. The guar-
We make no warranty that the Website will meet your
these terms and conditions. Nothing in this Clause shall limit
antee is not transferable without the written approval
requirements or will be uninterrupted, timely or error-free,
or exclude our liability in respect of any fraudulent or
of Cantifix.
that defects will be corrected, or that the site or the server
negligent misrepresentation whether or not such has
that makes it available are free of viruses or bugs or
become a term of the Conditions.
Cantifix will not be liable for defects/damage occurring
represents the full functionality, accuracy, reliability of the
during installation, unless this occurs as a result of an
Website.
Law
The Conditions shall be governed by and construed in
inherent defect in the product supplied.
We will not be responsible or liable to you for any loss of
accordance with the laws of England and you irrevocably
Returns Policy
content or material uploaded or transmitted through the
submit to the exclusive jurisdiction of the courts of England.
Website.
Unwanted purchases
Contact
Please check the dimensions of the delivery address for To the fullest extent permissible under applicable law, we
The registered office address of Cantifix of London Ltd is Unit
access (including doors, corridors, stairs and alleyways) disclaim any and all warranties of any kind, whether express
22, Garrick Industrial Centre, Irving Way, London, NW9 6AQ
before making your order. We are unable to take or implied, in relation to the goods supplied. This does not
responsibility for the sale of goods that you later find can not affect your statutory rights as a consumer, nor does it affect
be manoeuvred into their installation location your Contract Cancellation Rights.
Vat registration no. 455 1740 52
Goods we are able to refund or exchange We will not be liable, in contract, tort (including, without
We hope you will be pleased with your purchase however limitation, negligence), pre-contract or other
should you wish to return any accessory or other non made- representations (other than fraudulent or negligent
to-measure goods bought from us, we will exchange a misrepresentations) or otherwise out of or in connection
product provided it is in fully resaleable condition. Returns with the Conditions for any economic losses (including with-
should be made within 8 days and in original, undamaged out limitation loss of revenues, profits, contracts,
packaging. business or anticipated savings); or any loss of goodwill or July 2007 version 001.07
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