Cantifixonline.com
The terms and conditions reproduced below are a summary of the full version available in the
ONLINE SHOP and the full version will always take precedence when being applied to the order
and purchase of our goods. You will be required to confirm your understanding of the full
version in the ONLINE SHOP when placing an order
Welcome to the Cantifixonline.com website terms and (although we reserve the right to disclose this information in All e-mails will be sent to the e-mail address stored in
conditions for use. These terms and conditions apply to the the circumstances set out below). We will keep it on a personal information. We do not warrant the safe receipt of
use of this Website and by accessing this Website and/or secure server and we will fully comply with all applicable UK this e-mail;
placing an order you agree to be bound by the terms and Data Protection and consumer legislation from time to time
conditions set out below. If you do not agree to be bound by in place. Once your order is ready for fabrication, we will send an
these terms and conditions you may not use or access e-mail confirming fabrication acceptance;
this Website. When you shop on this Website, we will ask you to input
Personal Information such as your name, e-mail address, As your product is despatched from our factory we will send
If you have any questions relating to these terms and billing address, delivery address, telephone number, goods you a despatch confirmation email.
conditions please contact our Helpdesk by e-mail, or call us selected, credit card or other payment information and a
on 020 8203 9203 between 09:00 am and 05:00pm Monday passcode. We may also collect information about where you We will notify you by e-mail or telephone, or letter if we do
to Friday only. are on the internet (eg the URL you came from, IP address, not accept your order;
domain types like .co.uk and .com), your browser type, the
Contents: country and telephone area code where your computer is Non-acceptance of an order may be a result of one of the
Definitions
located, the pages of our website that were viewed during following:
your visit, the advertisements you clicked on, and any The goods you ordered being withdrawn;
Website use search terms that you entered on our website ("User
Purchase of goods
Information"). We may collect this information even if you do Our inability to obtain authorisation for your payment;
not register with us.
Returns policy The identification of a pricing or product description error;
Miscellaneous
We use your information only for the following purposes:
Processing your orders;
Change in input costs leading to an increase in the price of
Definitions
the goods quoted;
For statistical or survey purposes to improve this Website
"Conditions" means these terms and conditions; and our services to you; The delivery service not available on reasonable commercial
"Users" means the users of the Website;
terms;
By registering and you agree that you do not object to us
"We/us" means Cantifix of London Ltd; contacting you for any of the above purposes whether by An inability to meet the customers expected delivery
"Website" means the website located at www.cantifixonline.com,:
telephone, e-mail or in writing and you confirm that you do timescale
not and will not consider any of the above as being a breach
"Personal Information" means the details provided by you on of any of your rights under the Privacy and Electronic Contract cancellation of accessories and non made-to-
registration; Communications (EC Directive) Regulations 2003. measure goods
"Goods" means goods displayed for sale on the Website;
You may exercise your right to cancel the contract for the
You should be aware that if we are requested by the police purchase of accessories and non made-to-measure goods
"Cookies" means small text files which our Website places or any other regulatory or government authority investigat- by notifying us by e-mail or letter within 8 days of receipt of
on your computer's hard drive to store information about ing suspected illegal activities to provide your Personal the goods. For your right to a refund please refer to our
your shopping session and to identify your computer; Information and /or User Information, we are entitled do so Returns policy
"You" means a user of this Website.
and in certain circumstances are obliged to so
Your right to cancel the contract does NOT apply to goods
Website use
Orders which have been made to your specification, unless they
We will take all reasonable care, in so far as it is in our power are faulty.
Registration to do so, to keep the details of your order and payment
You warrant that the Personal Information which you are secure, but in the absence of negligence on our part we can- Description of goods
required to provide when you register as a customer is true, not be held liable for any loss you may suffer if a third party We will take all reasonable care to ensure that all details,
accurate, current and complete in all respects; procures unauthorised access to any data you provide when descriptions and prices of goods appearing on the Website
accessing or ordering from the Website. are correct at the time the information is entered. Although
Indemnity we aim to keep the Website up to date, the information
You agree to indemnify us harmless immediately on Use of cookies including the description of goods appearing on this
demand, from and against all claims, liability, damages, We use Cookies to keep track of your current shopping Website at a particular time may not always reflect the
losses, costs and expenses, including reasonable legal session to personalise your experience and to enable you to position exactly at the moment you place an order.
fees, arising out of any breach of the Conditions by you or retrieve your shopping basket at any time. If you do not
any other liabilities arising out of your use of this Website, accept Cookies you will be unable to use this Website to The price of the goods will ONLY be confirmed once your
or the use by any other person accessing the Website using place an order. order is accepted in accordance with our order acceptance
your shopping account and/or your Personal Information. policy.
Purchase of goods
Our rights
We reserve the right to modify or withdraw all or part of this
Order acceptance
We reserve the right to substitute goods ordered with
Website with or without notice to you and you confirm that
The process required to create the contract between you
comparable alternatives when the goods originally
we shall not be liable to you or any third party for any
and us are as follows:
specified are unavailable on reasonable commercial terms.
modification to or withdrawal of the Website; and/or change
the Conditions from time to time, and your continued use of
You place the order by pressing the confirm order button at
Product guarantees and warranties
the Website following such change shall be deemed to be
the end of the checkout process.
We endeavour to ensure our goods and accessories are free
of defects at the point of despatch and the receipt of goods
your acceptance of such change. It is your responsibility to
check regularly to determine whether the Conditions have
We will send you an order acknowledgement email
by you will deemed to be acceptance of their quality.
been changed. If you do not agree to any change to the
notifying you that your order has been received. This is not
Conditions then you must immediately stop using the
order acceptance from us;
In the event that the packaging is damaged you must
notify the delivery service straight away and contact the can-
Website.
Once we have checked your order we will then send you an
tifixonline helpdesk, without removing further packaging
Privacy
order acceptance email detailing the goods you have
than necessary to ascertain that the goods are damaged.
We will treat all your Personal Information as confidential
ordered and at which point contract completion occurs.
In the event goods are received damaged, BUT there was no
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