Back in June of 2007,
S
p
the telesales department
e
c
at the Head Office of
i
a
l
Whittles Business
F
e
Relocation Division
a
t
u
secured the appointment
r
e
for the Whittle Area
Sales Manager Jim
Beaumont to visit
Endress+Hauser in
Wythenshaw, Manchester,
concerning their planned
relocation to a new
property next door to the
existing facility.
The BusinessRelocation Division
of the Whittle Group chalksup
yet another success!
D
uring that visit, Jim met the section management and staff to establish the team were fully briefed as to the task,
Logistics Manager David how the job was to be executed, with Jim the relocation was finished prior to the
Stokes, and established the listening to the client’s concerns and time scheduled with no damages or
client’s requirements for the requirements, and producing method problems whatsoever, with the Client
relocation. He undertook a site statements and risk assessments in line stating his complete satisfaction with
survey, and provided a Quotation. with the parameters of the relocation. every aspect of the move. This was
It was established the client had a new Dates for the relocation were set, and endorsed a few days later, when the client,
build underway adjacent to their existing prior to the first day of the move, Jim took responding to a Whittles Customer
site, which was to be a state-of-the-art Senior Foreman Mick Kenneford to site to Satisfaction Questionnaire, said “We were
facility. It was to be handed over by the familiarise himself with the move very impressed at all stages of the move.
contractors in September 2007 and until (allocated three days) so that he was ‘up Our relocation was achieved far faster than
that time, no site survey of the new and running’ from the very start. This we had expected, and caused minimal
premises could be undertaken. allowed Mick to ensure that he was fully disruption to our business. Thank you.”
After that first meeting the quotation briefed and prepared with all necessary The Whittle mission statement is
was submitted and within two weeks equipment and building protection, and ‘to meet or exceed our Customer’s
Whittles were awarded the contract, which gave comfort to the client, establishing a requirements in every respect’, and it
involved 1,300 standard lidded crates for good relationship prior to the actual work is pleasing to note that on this relocation –
paperwork and filing, 185 IT crates for commencing. This was particularly as with many others – the objective
computers and other IT equipment, some important, given the quality of the was achieved.
furniture and technical items which materials used in the building, including If you wish to avail yourselves of this
required special packing and unpacking, new furniture. almost unusual level of expertise and
plus relocation using roll cages. On the first day of the move, Jim met commitment to quality, available nationally
Critical to the success of the move was Mick and the team on site at 0730 hrs, throughout the UK, contact Whittle on
the fact that any risk of damage to the outlining the requirement to all the men, officemoves@whittle.co.uk, or landline
fabric of the new build and the new and ensuring that everyone understood 01772626611. And don’t forget to visit the
furniture had to be eliminated, with their role. web-site of www.whittle.co.uk, clicking
maximum protection to be provided to As a result of the excellent onto the Business Relocation Division, for
floorways, doorframes, and walls. communication channels established prior more information.
Other planning meetings followed with to, and during, the move, and the fact that
www.onlinebfm.co.uk special feature 7
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