5468_14001pitfalls_0206.qxd 5/6/06 9:36 AM Page 46
THE ROUTE TO 14001:2004 THE ROUTE TO 14001:2004
Avoiding the Pitfalls Avoiding the Pitfalls
4.6 MANAGEMENT REVIEW
INTERNAL EMS AUDIT a19 OR ✘ COMMENT/PLAN
After the audit comes the review. This is the time for the senior
Frequency and format of meetings
documented?
management to sit down and take stock of the EMS, its direction,
its performance, its delivery and whether it still fully reflects the
Attendees at meetings listed in procedure?
(eg Management Rep. and Senior
way the company wants to address its environmental issues.
Management)
KEY REQUIREMENTS
Meeting(s) take place at specified frequency?
Review includes:
a73 Review of EMS by ‘top management’ at
predetermined intervals
a73 Policy
a73 Changes to procedures
a73 Reporting by the Management Representative a73 Progress with objectives/programmes
a73 Non-conformances
a73 Review need for changes to Policy, Objectives and other
a73 Audit results
element of the EMS. At least one management review to
Minutes/notes kept?
be carried out before third-party certification
Actions assigned and followed up?
a73 It is usual to find that this review takes the form of a
meeting attended by the Management Representatives,
senior person on the site and others as appropriate THIRD-PARTY AUDITS
The above are some experiences regarding specific requirements
COMMON PITFALLS
of ISO 14001. For Accredited Third-party certification these are
a73 On one occasion this review was carried out by email.
supported by the International Accreditation Forum Guidelines
It proved to be acceptable although rather unconventional.
which describe how certification bodies must function, and clarify
a73 Sometimes minutes or notes of the meeting do not give a some interpretations of the standard.
clear indication of what happened. This is a particular
problem if the Management Representative does not
produce a written report for discussion.
a73 Meetings frequently fail to happen on the set date,
usually because of unavailability of key staff - possibly
an indicator of lack of commitment.
a73 Actions from the meeting not carried out in a timely
fashion, eg there may well be urgent and important
work to be carried out which is not reviewed until the
next management review in 6 or 12 months time.
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