Intellect Software Testing Code of Best Practice 7
Commitment 5:
Responsibilities and relationships
A successful testing programme depends upon the clear definition of roles
and responsibilities. We will consult with the customer in order to fully
define the test team’s scope of work.
When initiating a successful testing project it is We will seek to ensure that sufficient resources
essential that all parties understand the roles are available to carry out the agreed
they will perform and the activities assigned. programme. If necessary, we will liaise with the
We will justify to the customer the purpose of customer when we believe they are not
the tests being proposed to ensure that they meeting their obligations or commitments.
are aligned with the customer’s attitude to risk,
since testing will always be a compromise
between cost and confidence in product
correctness.
We believe it is important the customer should
maintain a firm and visible commitment to the
agreed testing programme. It is our experience
that the projects where the customers are not
engaged will be less successful.
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