Renewable energy is
spnews@scottishpower.com
Impr
network news 9
to customer
ovement
HARNESSING wind power is seen
simply poles apart
as one positive way of embracing
renewable energy
Brown (Senior Project Engineer
Major Projects) and Richard Crosse
service key to
isolated and inaccessible.
(Senior Design Engineer) were also
,
also the problem of siting them in
However, such sites tend to be
.
joint project
scenic areas, with construction and
There is
environmental issues over the
Services (AMIS) implemented the
heavily involved.
IN
between EnergyNetworks and Energy
Retail began to improve service to our
March this year, a joint project
s
design, involving the construction of
Alfred McAlpine Infrastructure
five spans of overhead line (utilising
a
c
ScottishPower EnergyNetworks
used on the network.
tandard electricity towers currently
as well as a failure containment
performance on the Ofgem league
worked closely with LS
An alternative was required and so
T
s
number of different pole structures)
table.
ustomers and to improve our poor
Consultancy Ltd (LSTC) to design
and could not be energised at any
and deliver a new wood pole electric
ransmission s
tructure. The line was standalone
a
ity line operating at 132kV
-
a month to construct, under some
extremely harsh weather conditions
tage of the build. This took just over
complex process with many handovers
b
nd emergencies management was a
Recognising that faults resolution
funding from the
within a forest at high altitude.
ments and people, the two businesses
Innovation Group, headed by Dave
This possibility arose due to unique
set up a small team to identify a
etween different divisions, depart-
Roberts, as part of the IFI scheme.
Technology
.
great success and credit must go to
both LSTC and McAlpine for their
Mick said: “This project has been a
number of investigation areas that
c
McGuckin (Project Engineer
highly professional roles.
customersʼ
ould be improved upon to meet our
Overhead Line Programme).
Project manager was Mick
,
Andy
implemented in the future, not just in
ScottishPower but in other DNOs.”
“I look forward to seeing the design
Quiz is child’s play
examined are such areas as the use
expectations.
and ef
Among the key items being
telephony to manage customers,
customer management and messaging
fectiveness of the automated
in the Distribution Call Centre, and
GLASGOW schoolchildren certainly station to help the youngsters learn
messaging and incident management
know their stuf safety skills.
in the Operational Control Centre and
personal safety
f when it comes to
Network Management Centre.
School in Castlemilk (pictured left)
.
centre took part in an interactive
safety quiz after each session.
All the schools attending the have occurred and the benefits are
fought of
Youngsters from Castleton Primary
end of the year
being seen throughout the whole faults
Already some important changes
than 200 other schools to take top schools are invited for the final
At the and emergencies process.
prize and £500 in this year
f competition from more
tishPower Schools Challenge at
challenge.
, the highest scoring
all areas closely and will monitor the
Glasgowʼ
ʼs Scot-
Parade Primary School in the East
Ofgem league table to ensure changes
The project will continue to work with
End, who won £300, and in third
Runners-up were Alexandra are appropriate and have the desired
primaries six and seven have visited
More than 5,000 children from
s Child Safety Centre.
place was St Bartholomewʼ
results.
the Glasgow Community and Safety
Services (GCSS) Centre during this
RC School, also from Castlemilk,
who took £200 back to school.
s Primary north side of our business, it will move
academic year
to south operations in due course.
Although the focus is currently in the
interactive learning experience,
.
which provided the latest information
There they took part in a fully
e bright Marks and Sparks
on personal safety through a series
of life-like hazard scenarios.
to continue our support of the
Health and Safety Development Safety first in
Centre also features “sets” including
ScottishPower Schools Challenge.
Manager
Andrew Sharman, ScottishPower
, said: “We are delighted
Stand-down
a mock house, a road, a railway
The
THE second Safety-stand-down was
building site and an electricity sub
, a
-
paramount importance to our
company and events like this are an
“Education on safety is of
important part of that.”
held at the end of June for all
EnergyNetworks employees.
opportunity to take some time out to
discuss, in their teams, various aspects
These events give employees the
of safety and in particular what actions
they can take to improve safety within
sourcing its supplies from the global
their particular area of the business.
market, the risk of being caught out by
the actions of an irresponsible supplier
sometimes be detailed work with follow- rolling out its wider use in the
to discuss a set of draft golden rules
increases. In the front line ensuring that
up questions and further analysis having businesses.
and to give their feedback on whether
Juneʼs stand-down asked employees
our suppliers live up to our standards are
to be requested, but knowing that we are available that we could be making more
they thought they were indeed the right
Julie W
ensuring our suppliers are companies with use of.”
There’s a lot of information
rules to abide by
Networks Procurement.
similar values to us is very rewarding.”
Impact Leader with responsibility for
was asked to identify three behaviours
to which each would commit to under
. In addition each team
times invisible to the business. But before
assessments, Julie’
Rather than carry out their own supplier
s team use Procurement is happy
And Susan Reilly, Executive Team
take to improve safety
-
managers even get to the stage of ten
She said: “The work we do is some
elsh and her team in Energy
- company whose supplier inspections are
dering a new contract, we have checked
available on their website. It is then up to
Achilles, a
introduction to DuPontʼ
out the credentials of potential suppliers
- ScottishPower to decide whether to work
invest a lot of time and money in vetting
behavioural safety programme, ST
Employees were also given a brief
.
across a range of standards. It can
with a company based on the
suppliers, but we have to.
, too. She said: “We
assessment. “The system works very
well” says Julie, “though right now we’re
Achilles the line and it would only take the
irresponsible action of one small
“The reputation of ScottishPower is on
supplier to jeopardise our name.”
which will be launched in September
s award-winning
OP
.
,
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