Terms and Conditions
TERMS, CONDITIONS & GENERAL INFORMATION CRuISE TERMS passport/s; visa fees and processing fees; inoculations and vaccina-
2008-2009
REVISION FEES
tions (if required); health certificate; airport taxes and country
Please read the Terms, Conditions & General Information contained A handling fee of $30 per transaction is charged for any alteration
departure taxes (if applicable); all items of a personal nature includ-
in these pages very carefully. They outline the terms under which or revision made to a reservation. Spelling corrections to client’s
ing alcoholic beverages (except on certain occasions): meals not
your SITA tour will operate and they limit our liability. Payment of names after tickets have been issued will be subject to airline revi-
specified, tips to tour guides; excess baggage charges; cancellation,
deposit and/or final payment is an acknowledgement of receipt of sion fees. Courier delivery costs apply if any changes are made
health, accident and baggage insurance; private, non-group transfers;
these terms & conditions and constitutes acceptance of such as within five weeks prior to departure. A change of date or itinerary
and any items not specifically listed as included.
outlined. within 95 days of departure will be treated as a cancellation and new PHOTOGRAPHy
RESERVATIONS, DEPOSITS & FINAL PAyMENTS
booking; in this case regular cancellation fees apply. SITA reserves the right to take photographs during the operation of
The carefully selected unusual programs featured in this brochure CRuISE ITINERARIES
any program and to use resulting photographs for promotional pur-
tend to sell out fast. As such, early reservations are essential to Deviations to the planned cruise itineraries are possible, although
poses. Any passengers who prefer that their images not be used are
ensure availability of space. A deposit of $500 per person is due to every effort will be made to keep them as they are shown. All cruise
asked to notify their tour escort at the beginning of the program.
SITA at the time of reservation. (A higher deposit may be required routes are subject to change without notice. Should conditions RESPONSIBILITy–LIMITATION OF LIABILITy
for some tours). If deposit is not received at our offices within render cruise routes unsafe for navigation, alternative services may SITA World Travel, Inc. (dba SITA World Tours) of Encino, California
7 days from the date of reservations, booking/s is/are subject to apply, including but not limited to, accommodation on the docked and all affiliates (herein referred to as “SITA”) act only in the capac-
cancellation. After receipt of deposit by SITA, any change/s made to ship and/or substitute ground arrangements. ity as an agent for the hotels, airlines, bus companies, railroads, ship
the reservation/s will incur a processing fee of $25 per change (see
CRuISE ACCOMMODATIONS
lines, and/or contractors providing accommodations, transportation
also cancellation clause). Final payment is due to SITA 60 days prior
Deviations to the planned cruise itineraries are possible, although
or other services to the client. The client is advised that SITA pur-
to departure date (Some Tours may require final payment 90 Days
every effort will be made to keep them as they are shown. All cruise
chases such transportation, hotel accommodations, restaurant and
prior). If the reservation is made within the last 60 days of departure
routes are subject to change without notice. Should conditions
other services from various independent suppliers who are not affili-
(and if space is still available), the entire tour price must be paid at
render cruise routes unsafe for navigation, alternative services may
ated with SITA. SITA makes every effort to select the best suppliers
the time of reservation.
apply, including but not limited to, accommodation on the docked
of the aforementioned services. However, SITA does not control
PRICES, RATES & FARES ship and/or substitute ground arrangements.
the operations of these agents and as a result, CANNOT BE HELD
Unless otherwise indicated, all price rates shown are in United
LIABLE FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR
yOuR TOuR PRICE INCLuDES
States Dollars and are per person sharing a double-bedded hotel
OTHER CLAIM which may occur as the result of any and/or all of
room. These prices are in effect at time of printing (October 2008)
ACCOMMODATIONS the following: (1) the wrongful, negligent or arbitrary acts or omis-
and are subject to change at any time prior to departure. Quoted
Accommodations on a double occupancy basis, will be provided sions on the part of the independent supplier, agent, its employees
tour prices are based on current rates of exchange, tariffs and taxes
at the property specified or similar. Rooms will be assigned by the or others who are not under the direct control or supervision of
as of print date above. SITA reserves the right to increase tour
respective supplier/s on a run-of-the-house basis, in category/ies as SITA; (2) defects or failures of any vessel, aircraft, vehicle or other
prices to cover increased costs of tariffs, taxes, park fees and fluctua-
specified in the itinerary. The hotels featured in the itinerary will be instrumentality which is under the control of an independent sup-
tions in foreign exchange markets. Airfares (if shown) are from the
in accordance to the level of the program – First Class, Deluxe or plier; or (3) loss, injury or damage to person, property or otherwise,
gateways of JFK or LAX and should be used as a guideline only. Best
Luxury - (this term may be defined by the hospitality industry in resulting directly or indirectly from any Acts of God, dangers, inci-
available airfares will be quoted, as applicable at time of departure,
the region providing such accommodation or by trade custom). All dents at sea, fire, breakdown in machinery or equipment, or wars
based on individual gateways for the complete air itinerary. Due to
per person rates are based on double occupancy of the respective (whether declared or not), hostilities, civil disturbances, strikes, riots,
constant fluctuation in fuel surcharges and taxes SITA is unable to
accommodation units as described above. A Tour member occupying thefts, pilferage, medical epidemics, quarantines, or customs regula-
publish airfares. Excellent fares, matching the tour, are available upon
a single room, either by choice or by circumstance, is required to tions, defaults, delays or cancellations or alterations in itinerary due
request at the time of booking.
pay the single room supplement. Quoted single room rate does not to schedule changes, or from any causes beyond SITA’s control.
necessarily mean single occupancy of a double room, as some of Further, SITA is not liable for any loss or damage resulting from
TRAVEL DOCuMENTS
the establishments featured in this web site have especially designed insufficient or improperly issued passports, visas or other legal docu-
All participants must be in possession of a passport valid for 6
single occupancy units. ments. All coupons, exchange orders, receipts, contracts and tickets
months beyond the re-entry date into the United States. A visa or
issued by SITA are issued subject to any and all tariffs, terms, and
visas may be required for some or all of the countries visited on the
MEALS
conditions under which any services are provided by such hotels,
holiday or tour selected. Please check your visa requirement/s at
Meals for each tour are included as stated on itinerary. A la Carte,
airlines, bus companies, railroads, ship lines or owners or contrac-
time of booking. SITA will provide visa information and application
Buffet meals and/or table d’hôte are offered. Special meals and
tors or by their person in employ.
forms. SITA recommends a reliable visa service that will assist in
entertainment are included as shown in the itinerary. In some rare
obtaining visa/s for nominal fee/s. Non U.S. Citizen/s may have differ-
instances, a meal may not be of a standard expected under the term RESERVATION OF RIGHTS
ent requirements. It is the passenger’s responsibility to ensure that
of “deluxe” particularly in remote areas. SITA (when deemed necessary) reserves the right to: (1) cancel any
all his or her visa and passport requirements are met. SIGHTSEEING & LAND TOuR SERVICES
itinerary or any part of it; (2) make any alterations to the itinerary
(including, but not limited to, alterations to substitution of hotels);
TOuR INFORMATION
The following services are included in your tour price: transporta-
and (3) decline to accept or to retain any person as a tour passen-
Acknowledgement of booking will be sent immediately upon initia-
tion between the airports and hotels, baggage handling, sightseeing
ger should such person’s health, mental or physical condition, in the
tion of a reservation. Invoice with appropriate visa applications
with English-speaking guides as mentioned in the itinerary and all
sole opinion of SITA, impede the operation of the tour of the other
(if needed) and general information such as reading and clothing
entrance fees to attractions visited as described in the itinerary.
suggestions, customs information, anticipated weather conditions,
Sightseeing will be via motor coach, private car and other modes of
passengers. Tour members are held responsible for being in sufficient
etc. will be forwarded to you upon receipt of deposit. Final tour
transportation (air conditioned where necessary and available), as
good health to undertake the tour. If a passenger is asked to leave
documents consisting of detailed tour itinerary, vouchers, hotel
determined by the nature of the terrain and as outlined in the itiner-
while the tour is in progress, that person will be responsible for
list, travel bags, baggage tags, etc., are dispatched from our offices
ary. Transfers are not included when arriving or departing at the first
charges incurred on account of such departure from the tour and/or
approximately 21–30 days prior to departure. If documents are
destination gateway by means other than the scheduled tour flights,
their return to the U.S.A. In such a case, SITA will refund any monies
required/requested for earlier delivery, a handling fee of $50 will
but can be arranged at additional cost.
that can be recovered for the unused portion of the tour, taking into
account additional charges incurred by SITA. Other than to refund
apply to cover expedited handling and processing. SPECIAL ENTERTAINMENT
such sum, SITA will accept no further liability or obligation toward
CANCELLATIONS & CHANGES
Cultural entertainment events, gala evenings and/or festivals are
that person or third party.
Due to the special nature of the programs featured in this brochure,
included as per the itinerary.
DISCLAIMER
suppliers impose rigid cancellation fees; please be aware that SITA AIRLINE CLAuSE
SITA is not responsible for any errors, omissions or misquotes
has no control over such fees and cannot make any exceptions to The airlines used in conjunction with tours and holidays featured in
contained in this brochure or any other accompanying promotional
these charges. this web site are not to be held responsible for any act, omission
documentation. The contents of said brochure or promotional docu-
Note: All cancellations must be received by SITA in writing; cancella-
or event during the time passenger/s is not/are not onboard their
mentation may be changed at any time (including, but not limited to,
tion/s will be effective when the written notice is received at SITA’s
aircraft. The passenger tickets in use by the airline, when issued, shall
rates and itinerary) without notice and at SITA’s sole discretion.
offices in Encino, CA.
constitute the sole contract between the airline and passenger/s.
If a cancellation is received after SITA is in possession of the initial
Airfares, where used, are current at the time of printing of the SITA
VENuE
deposit, but more than 60 days prior to departure (or 90 days if
brochure (October 2008) and are subject to change without notice.
It is specially agreed that this agreement is entered into in the dis-
trict of Van Nuys, county of Los Angeles, state of California. In the
applicable), the cancellation fee incurred will be $250 per person LATE BOOKING CHARGE
event any legal or equitable action is brought against SITA concern-
(a higher cancellation fee may apply to some tours). If cancellation Bookings made within 30 days of departure incur a $50 handling fee.
ing the interpretation, enforcement or breach of any term, obligation
is received between 59 and 45 days (or 89 – 45 days) prior to
NON REFuNDABLE AIR TICKETS or duty as contained or related to the terms and conditions set
departure the fee incurred will be 25% of the entire tour price. If
For departures that are not guaranteed: If you are purchasing a non- forth in this web site, or pursuant to federal law, statute or treaty
final payment has been received before 60 days (or 90 days) prior to
refundable air ticket, please make sure that your travel agent explains to which the United States is a signatory, the venue of such action
departure, and cancellation occurs, the fee incurred will be 25% of
the difficulties associated with these airfares. SITA cannot be held shall lie exclusively in the district of Van Nuys, county of Los Angeles,
the entire tour price. Cancellation/s received between 44 days and
responsible for any change/cancellation penalties associated with state of California.
30 days prior to departure will be charged a fee of 50% of the entire
non-refundable airfares.
tour price. NO REFUNDS whatsoever will be made for cancellations
CHOICE OF LAW
received within the last 30 days prior to departure.
LuGGAGE It is specifically agreed and stipulated that the law of the state of
Airfares are subject to different rules and cancellation fees; some
Arrangements include transportation and transfer of two standard- California shall govern and apply to any legal or equitable action
may be non-refundable. Details will be provided at the time of
sized suitcases per person. brought against SITA concerning the interpretation, enforcement or
booking. AIRLINE BAGGAGE REGuLATIONS
breach of any term, obligation or duty contained in this web site, or
To protect against cancellation charges, we strongly recommend Intercontinental, Economy-class allowance per tour participant,
pursuant to any federal law, statute or treaty to which the United
purchasing Cancellation Protection and Travel Interruption Insurance permits two checked pieces of luggage per person, and subject to
States is a signatory.
(see Insurance clause). a total combined measurement of 106 inches (width + depth + HOW TO BOOK
uNuSED TOuR ITEMS
height). No dimension of any single bag is to exceed 62 inches. The Contact your travel agent for more information and further assis-
No refund will be made for any unused accommodations, missed
carriage weight per bag is limited to 50Lbs. tance with reservations on any tour. Your travel agent can also assist
meals, transportation segments, cruise portions, sightseeing tours
The regional requirements for non-intercontinental flights are you with obtaining visas, travel insurance and can provide general
or any other service. Such unused items are neither refundable nor
determined by weight, usually 44 lbs. per person in economy class destination information
exchangeable (no exceptions).
(charter flights, if and when used, allow only 22 pounds, soft-sided
FOR TRAVEL AGENT’S uSE ONLy
luggage; limitations are strictly enforced). Carry-on baggage is not to
INSuRANCE
exceed 45 inches and must conform to under seat size requirements
SITA WORLD TOuRS
SITA strongly recommends the Travel Protection Program designed
of 9x14x22 inches. Baggage and personal effects are at owner’s
SITA Building,
exclusively for guests on SITA tours, cruises and holidays and under-
risk throughout the tour and baggage insurance is strongly recom-
16250 Ventura Blvd., Suite 300 • Encino, CA 91436
written by Travel Insured International. The plan protects you and
mended (see insurance clause). Carrier liability for tour members’
Phone: 800.421.5643 • 818.990.9530 • Fax: 818.990.9762
your investment in the event of a medical emergency before or
baggage is clearly stated on the passenger contract printed on all
E-mail: sitatours@sitatours.com • Web site: www.sitatours.com
during your trip and offers coverage for trip cancellation or inter-
tickets; description can also be found for inspection at the airport Photo Credits Suhwe Lee Chang, Brazil Tourism Office, Chile
ruption, illness, injury, and damage, loss or theft of baggage, as well as
or city offices of the carrier. Liability for checked and unchecked Tourism, PromPeru, Ecuador Tourism, Santa Catarina Tourism, Orient
on site emergency assistance.
baggage shall in no event exceed the actual loss incurred by the pas- Express, Scenery Travel Service Argentina, local suppliers and tour-
HEALTH REQuIREMENTS senger, subject to proof of the amount of loss. Please read all of the ist offices
Health regulations for some countries visited on featured tours in conditions of your ticket. Federal law and treaties limits the amount
Brochure Cover/Interior/Design Emily Chang and Laudie Hanou
this brochure may require proof of inoculation and/or vaccination of recovery for loss of or damage to your luggage or its contents.
certificate; such certificate should be in your possession throughout To protect against such limitations, we strongly recommend that you
SITA Production Team Anshuman Khanna, Manuel Simoes, Pete
the entire tour. SITA strongly recommends that you consult with purchase insurance (see insurance clause).
Sohi, Emily Chang and Laudie Hanou
your personal physician or Passport Health at 888-499-7277 or via
TOuR PRICE EXCLuSIONS
the web at www.passporthealthusa.com in regards to your itinerary
Your tour price does not include: Air transportation (unless specifi-
and required inoculations. You may also visit the website of the CDC
cally stated as included); costs and fees to obtain or extend your
(Centers for Disease Control and Prevention) at www.cdc.gov.
Contact your travel agent or SITA World Tours at 800.421.5643 www.sitatours.com 27
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28