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What
makes
us
by KAREN HUNT,
MANAGING DIRECTOR,
different?
KAT Business Services Limited
Continuing Professional Development is also departments are physically changing over their
not only beneficial, it’s mandatory in many PCs on their desks. Once the staff are at their
industries, and KAT provides each learner with new PC’s we would carry out floor
a manual and a certificate of completion to walking/handholding sessions where each
attach to their CPD record cards. individual is visited to ensure that they have all
the correct applications and are working as
The expertise and skills of the trainers is normal but on the new system. This approach
obviously crucial, and where necessary ensures very little “down time or impact” to
Education
advanced trainers can be provided from the the business. Many of the teething problems
UK, but the environment in which the training are resolved instantly or reported to a
costs money
takes place is also very important. dedicated team.We pride ourselves on being
flexible with clients and working with them to
KAT has a dedicated and purpose-built training attain achievable goals.’
BUT THEN SO DOES
room offering up to nine work stations with
IGNORANCE - SIR CLAUS MOSER
tutors having on screen access to each one. KAT also regularly runs daytime and evening
These facilities are also available to hire for classes leading to ECDL (European Computer
What makes KAT Business Services Limited corporations who want to carry on their Driving Licence) and many companies send
different? training outside of their own premises. whole teams of staff through this course.The
KAT Business Services Limited is one of the ECDL is an internationally recognised
oldest Channel Islands independent IT The company frequently provides evening qualification which is also becoming the
training companies, founded in 1999 and sessions and training can be offered at benchmark qualification for employment.
based in the heart of St Helier’s new financial alternative locations and times.‘We spend a
district on the Esplanade. considerable amount of time answering ‘ECDL qualified staff can significantly reduce
questions and ensuring that the training and the sheer number of helpdesk calls, ultimately
According to Karen Hunt the secret of the support we give is appropriate for client or freeing up time for busy IT departments,’
company’s success has been flexibility and a individual circumstances,’ Karen said. Karen said.
determination to maintain the highest
standards.‘That means KAT providing a very The courses provided for corporate clients, For the last 5 years KAT has also been running
wide range of instructor-led training courses individuals and IT professionals, range over all IT Service Management courses (ITIL - IT
that can be designed exactly to meet the systems and KAT specialises in supporting Infrastructure Library) which are relevant to all
requirements of either individuals or businesses that are rolling out new systems. levels of IT from junior helpdesk operator to
businesses,’ Karen said. Director level, and they are expanding the
‘When a company is upgrading their computer range of these course in 2008.‘It’s all about
This can be provided at basic, intermediate or systems we can provide rollout providing what companies and individuals need
advanced levels, although even if all you want implementation training,’ Karen said.‘We work in a flexible way,’ Karen said.
to do is to brush up on your IT skills, KAT can very closely with the IT departments and
help.These days, professionals have to hone frequently produce customised manuals for If you require any further information
their skills all of the time, and quite frequently this. The most effective way is to run a short please contact: Karen Hunt on
re-training is required to meet the needs of a course outlining the differences between old 01534 879691
changing business or a new career opportunity. and new systems at which time the IT or e-mail: info@kattraining.com
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