Here are a few other things we’re big on: Service
We will deliver your order in full and on time, via our efficient network of distribution centres. And whether you order online or through your dedicated Account Manager, you’ll benefit from the best customer service in the industry.
FACT: We deliver 100% of our top 500 products and 98.7% of everything else the next day.
Brands
Thanks to direct supply partnerships with every major office products manufacturer, we have instant access to 18,000 stocked lines from leading brands like Sony, HP, Canon, Acco, Avery and BIC. So whether you’re after office essentials or something more unusual like a new server or even a helicopter, we’ll source it without fuss or delay. We also stock over 2,000 green products. And we’re sourcing new items all the time.
FACT: Can’t see it in our range? We have the know-how to find it for you.
Local expertise
We’re a world-class company with world-class service, but we have never forgotten the importance of local knowledge. That’s why we set up a network of regional offices across the UK and Ireland and why you’ll always have the reassurance of dealing with someone who knows you, your requirements and your local area.
FACT: We deliver world-class service that’s conveniently local to you.
Detail
We believe in exceptional service but we don’t believe in faceless call centres. That’s why we give you your own personal Account Manager and their direct dial number backed by a service that’s fast and efficient.
FACT: We measure service and response levels to ensure our customers are always happy.
Performance
Everything we sell has been tried and tested by our own team – like My: our own range of quality office products. So, whatever you buy performs exactly as you expect.
FACT: We’re so confident that if you’re not 100% happy with My: products, you’ll get 100% of your money back.
Innovation
We’re constantly looking for new ways to improve the way we work and pass the savings on to you. Like using two of the world’s largest delivery companies, UPS and DHL, instead of spending money on fleet maintenance and management. So, you can look forward to a reliable next day delivery service and lower transportation costs.
FACT: We engage expertise from key partners so we can focus on front line services.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36