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A stitch in time…
13
1-2-1 SAM
How a stitch in time helped Gieves & Hawkes avoid a huge data loss in
style. SNS-UK talks to the company’s IT manager, Sam Thompson.
Gieves & Hawkes have two way: in their own way. In amongst the hustle and
centuries of quality & service Confident in what they wear, bustle of the company’s
to their customers and a they appreciate luxury and are designers and tailors operates
THOMPSON
reputation to uphold and most interested, ultimately, in a dedicated IT team whose
that’s why they chose the UK’s style. They have a sense of sole responsibility is to keep
leading Online backup occasion and dress all the systems running that
provider, Redstor, to enhance accordingly. Gieves & Hawkes the company now relies upon.
their data backups. presents these men with Long gone are the days when
modern classics - a simple book held the
All over the world, Savile Row simultaneously modern and bespoke particulars of a
stands for the very best in classic - across their certain customer.
men’s tailoring and so it is wardrobe, from formal
fitting that Gieves & Hawkes evening wear to suiting and Not many organisations can
should be ‘No 1 Savile Row’: a through to casual wear. claim that their online
remarkable address. business originated in the
The company holds three early 20th Century but the
The company was formed royal warrants the first of early days of mail order are
from two famous businesses: which was granted in the the origins of the Gieves &
Gieves, founded in 1785 and reign of King George III in Hawkes online service that is
Hawkes, founded in 1771. 1809 and the company has now available 24/7 from their
Each welcomed a passing held Royal Warrants ever website. Just in case you are
parade of famous customers since, an unbroken record of interested a ceremonial Royal
whose names would fill a service to successive Naval sword will set you back
book. The magnificent full Monarchs and members of over £1,000 from their military
dress occasions of British their families. Gieves & website!
State Ceremonial have been Hawkes is proud to currently
embellished and enriched by hold Royal Warrants of Gieves and Hawkes now have
their craftsmen’s skills, and Appointment to HM The 9 separate databases
overseas monarchs and Queen, HRH The Duke of including SQL that are in
leaders have looked upon Edinburgh and HRH The constant use by the Gieves &
Gieves & Hawkes to meet Prince of Wales. Hawkes staff.
their own exacting
requirements. In addition to the flagship These databases support the
store on Savile Row, there are company’s CRM, E-commerce
Today Gieves & Hawkes, as a further twenty two stores site, merchandising, retail,
the purveyor of quintessential and concessions in the United warehousing, marketing,
English style, dresses Kingdom. Gieves & Hawkes assets, finance and general
individuals who are interested also have numerous fine data.
in the rules and references of stores and concessions in
tradition but who desire to China, Hong Kong, Taiwan, As the company runs a global
present these in a visually Japan, Dubai, Turkey, Russia business it is important that
exciting and contemporary and Ireland. the company’s board are fully
aWWW.SNS-UK.CO.UK SEPT 09
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