Product Distributor
of the Year
WINNER: Space Airconditioning
ESTABLISHED in 1980, Space each year – calls frequently
Airconditioning is the largest relate to non-Daikin products.
of Daikin’s Europe-wide Customers have access to a
network distributing range of technical data
exclusively to the UK market materials and the marketing
and no stranger to the ACR department operates an
News Awards. instant electronic mailing
The 55,000ft
2
premises in facility for other technical data.
Guildford, Surrey, A warranty claims/spare
incorporates warehousing, parts department liaises with
light mechanical and electrical engineering support and the
manufacturing facilities, Daikin Europe factory to
training suite, conference resolve any warranty claims
rooms, offices and three and can satisfy most spare
customer showroom areas for requirements from stock. A
commercial ac systems, computer based call-centre
residential ac and residential system registers details of all
air-to-water heat pumps. enquiries, prioritises calls and
With four further regional measures response times.
sales branches in Leeds,
Bristol, Birmingham and Design service
Manchester, Space A design support service can
Airconditioning’s Daikin be offered on all aspects of
range extends to well over 650 project requirements
models. including load calculations,
In addition to a significant equipment selection, pipe and
stockholding of Daikin duct sizing and control
finished goods, Space equipment. audited procedures to ensure methodology. It can also offer
Airconditioning also carries Although Space Air does not fast and efficient delivery. 48- alternative system
over 2,600 individual operate a service counter, the hours’ notice is required for comparisons, operation cost
component parts to suit company is happy to normal deliveries, and fast- and life cycle analysis.
current and older Daikin accommodate customer track deliveries can be
products. A computer-aided collections by prior arranged. Training
‘parts shuttle’ system enables arrangement. Out-of-hours Space Air offers a series of one
rapid order entry, component deliveries, site commissioning, Technical support and two-day training courses
selection and dispatch. after-sales site visits and The engineering support for customers and staff and
Space Air accessories are showroom visits, can also be department records and also offers free CIBSE and
designed and manufactured arranged. responds to an average of RIBA assessed CPD seminars.
in-house, to complement Operating its own fleet of 6,000 product, project or Space Airconditioning
Daikin ac and heat pump vehicles and to ISO 9001 installation related enquiries 01483 504883
FINALISTS
Hawco Refrigeration
approved suppliers. large warehouse and two branches, two
During the last 12 months £100,000 has trade counters and four field sales
A STRONG contender as a winner in this been invested in training. engineers.
category was Godalming-based Hawco. Hawco Refrigeration Wave Air Conditioning
Established in 1973, Hawco has a turnover 01483 869070 01256 403000
in excess of £180m worldwide. With 70
employees, Hawco has 7,500 customers in
Wave Air Conditioning Dean & Wood
the UK and Europe and deals with some
3,300 transactions every month. These WAVE Air Conditioning started life two FOUNDED in 1904, Dean & Wood is one
transactions vary from a single line and a half years ago with no premises, no of the UK’s leading air conditioning and
component to a complete VRF system. IT, no franchises and no customer base. refrigeration wholesalers stocking
Supplying to both oems and In that time, Wave has grown to the around 2,900 products across 14
contractor/installers, Hawco boasts 50 point where it now employs 17 staff, has branches from more than 250 suppliers.
core acr component and equipment three major franchises, a turnover of Dean & Wood
suppliers but has access to over 400 £4.5m, a database of 520 customers, a 0113 201 2800
Category sponsored by
Haier
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