Storage Cat 08 3/10/08 17:07 Page 36
36 ARCHIVING
TAMING THE EMAIL MONSTER
Archiving provides the answer to a leading publishing house
through the implementation of C2C’s Archive One storage solution
Words: By Dave Hunt, CEO, C2C
SAGE is a leading international publishing company of books, have an archive solution but the costs and time to upgrade to
journals and electronic media. Recent rapid online expansion the new server would have been huge and message recovery
has meant that the company has become increasingly reliant was very slow anyway. To have completed the migration,
on email as the primary method of communication. would have meant that we would have to un-archive everything
SAGE UK’s data centre is located in London’s EC1 district from the IXOS library and this would have entailed huge
with a dedicated IT department that supports 300 staff and growth in mailbox and database sizes which we would have
is led by Martin Watkins, IT Manager and supported by Ben been unable to support.”
Booysen, Systems Administrator, who manage SAGE’s SAGE invited C2C to demo their Archive One solution.
critical servers and applications, including the Microsoft Martin notes, “We were very impressed with the demo and
Exchange Server. made a decision to go ahead largely based on that. We felt
The email environment supports 300 mailboxes on one that Archive One would provide us with everything we needed.”
Microsoft Exchange 5.5 email server. Until 2007, basic In 2007, SAGE started the installation. Archive One was
archiving was achieved through the use of a 100-disk set to provide archive policy management of greater than 60
archiving library solution. Archiving policies were restricted to days or greater than 1MB in size, to be identified and
archiving anything older than 90 days and storing it archived using Archive One’s fast review technology.
indefinitely on CD/DVD. Retrieval of individual emails involved The resultant primary repository holds 57GB with 1.96
the system linking messages; identifying the correct CD/DVD million messages. Notably, thanks to compression, the size of
and retrieving it. Ben notes, “We wanted to be sure that we the total storage has significantly decreased since Archive
were achieving full legal compliance legislation when it came to One’s installation. Archived volumes are reduced further still
quick, accurate retrieval of email files. With the basic CD by saving duplicated attachments only once.
archiving system it was, at best, difficult and time consuming The IT Team were pleased with how seamlessly and easily
to facilitate occasional requests from departments to locate Archive One was implemented taking just half a day for C2C to
an important email from say 4 years ago.” set up and install, and half a day to train internally.
Email volumes were doubling year on year. Growth of With Archive One running for almost twelve months, the IT
attachments had escalated 10x as editors started to submit Department have seen some interesting results. Daily backup
manuscripts electronically - frequently single attachments times on the Exchange Server have been reduced from overnight
exceeded 70MB. Backups of the data on the Exchange server to an acceptable level of 1 hour 45 minutes. Archive One has
were taking longer, frequently lasting all night and transferred the costs of expensive Exchange Server disk space
performance and management of Exchange was becoming into a secure primary repository. From a user perspective,
increasingly challenging. there are still mailbox quotas, but these now reside at 850MB.
From a user perspective, there were two major hitches. To address the companies’ growing Blackberry device users,
Users were hindered by rigid mailbox quotas which were set remote access to email is now guaranteed.
at 540MB. Plus the system did not facilitate remote access Best retention and access practices have also been
to support staff and with the use of Blackberry devices addressed – for when it comes to locating an individual email
increasing, this was becoming a real issue. or attachment, this now takes less than 3 seconds.
After upgrading their Exchange Server last year to Microsoft Martin sums up the C2C experience – “Using Archive One
Exchange 2003, the IT department embarked upon a project to has allowed us to dramatically reduce our Exchange database
optimise the volume of messages whilst allowing size whilst still allowing all messages to be available
greater mailbox capacity for their users. in a timely manner to users. It’s been
Martin notes, “The main driver behind easy to use and implement
the need to properly archive was an and has revolutionised the
upgrade to Microsoft Exchange way we treat email.”
2003 Server. We did
27
2
03
Visit Emulex at Stand 420 for a
03
03
chance to be an instant winner
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80