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Your letters
AAC will stand up for the
‘little’ guys at meeting
In reponse to Alistair McLean’s letter (TTG
November 21) regarding the forthcoming
The blame culture
meeting between Tui Travel, Thomas Cook and
the CAA, rest assured that the Association of
Atol Companies (AAC) represents members’
interests not only to the CAA but also to other
government departments, the national airline
and several other bodies through regular will cripple us all
meetings and open dialogue.
Our members comprise Cook, Tui and indeed
many of the “little” guys. We stand up for all
our members and have been since 1995. You THIS WEEK two major companies LET After my letter about Thomas
only require an Atol licence to be eligible for outside of travel collapsed:
OF THE
TER
Cook Signature was published a
membership, and there are smaller fees for Woolworths and MFI. few weeks ago, the company
Small Business Atol-holders too. These companies supply
WEEK
swiftly responsed. They phoned
children’s clothing and furniture, the day TTG went to press, were
Ian Hawkes which are must-have items for any apologetic and explained they were
secretariat, Association of Atol Companies home. If companies that supply some of life’s taking action. They even thanked me for
necessities in life fail, is there any hope for us? bringing it to their attention.
A rejuvenating Cyplon Having read Laura Shepherd’s letter last This is the sort of attitude we should have
fam to Aphrodite Hills week (TTG November 28), and the responses across the board. I wonder how many other
I would like to thank Cyplon Holidays and in this week, it seems operators and travel people receive such a fast response from
particular Nikki Theeodosiou for arranging a agents are fighting a losing battle. writing to the travel press, or if they have
great fam trip to the Aphrodite Hills Resort, It’s all good and well pointing the finger any at all.
near Paphos in Cyprus. at one another and making excuses for It begs the question: if agents and operators
Along with the Golf & Spa Experience, I ourselves, but instead we should be taking the are so obliged to write letters every week
returned relaxed and rejuvenated. Resort staff criticisms onboard and working towards a complaining about one another, and the only
were excellent, and thank goodness Cyprus better future. way to get attention is by doing this, are we in
Airways still offers an upmarket product. For example, why is it when airlines or reps this industry together?
are faced with aggrieved clients, they are
Ian Butters quick to place the blame on agents, just so Rebecca Eady.
Madison Travel Worldchoice, Hove they don’t look like the bad guys. Spa Travel, Wetherby
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40 05.12.2008
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