p3 nov21 19/11/08 21:55 Page 3
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knowledge jobs
The section for you and your business, including agent news and reviews,
of the week
easy-to-use product guides and in-depth features to help you sell more.
Make sure YOU get the Knowledge.
Business development
executive London West Portfolio
Air France-KLM
Be a top seller even
“The BDE will maintain and develop
in the crunch p46
commercial relationships with
corporate businesses within their
Find out the selling tips agents sales territory; they will also identify
picked up at our WTM session, new corporate opportunities in
sponsored by Secrets & Dreams conjunction with the corporate ac-
Resorts, last week count manager ... The ideal candi-
date for this role will have strong
communication skills...”p81
Account executives
Traveltek – Midlands and North
“This role is not for the faint-
hearted. You must be a self-starter,
be able to work hard and travel
Jenny p48
far and wide but also have the
ability to learn in depth, extremely
Sell extras! That has long been the complex travel solutions to...” p88
mantra for agents. But after her
experiences in Barcelona, Jenny is Area managers –
now not so sure. Find out why. seasonal/temporary
Cruise p55
Canvas Holidays
This week’s bumper Cruise feature includes 26 pages “Based in Europe, we require area
Mystery Shopper
of news, reviews and analysis. managers to run and organise an
in Redruth p52
area of sites across a pre-determined
■ Check out the photos from an Ace competition, geographical area. This involves
This week our mystery shopper Silversea training and Peter Deilmann fam, p56 responsibility for the training of
heads to Cornwall to request a ■ Would net fares or cruise-only prices work better all employees on site...” p88
Caribbean cruise. Find out how for you when dynamically packaging cruise? p58
two high street agencies fared ■ See the results of our recent survey, in conjunction
against a website with
Cruise.co.uk, into clients’ destination and
and a national shore excursion preferences, p63
Quick flick
paper advertiser
Abta 5, 7 Hays Travel 6
■ They’ve done the Med and the Caribbean. Where
next should you send your cruise customers? p63
Acte 36 Iceland Express 33
Air Mauritius 33 Jet Airways 6
■ Face of Travel Ryan Inman goes with the flow on
Aito 4 Kingfisher 6
Royal Caribbean’s Independence of the Seas, p70
Amadeus 7, 24 Louis Cruise 60
■ Find out why the Baltic Sea lends itself to luxury
Day in the life p90
Belleair Holidays 49 NCL 60
cruising, p73
Bespoke Excl. 59 Northwest 32
Skipton-based agent Joanne Taylor BMI 36 Princess Cruises 26■ Check out our essential guide to facilities with key
takes to the skies on a heli-hike operators in the burgeoning river cruise sector, p77
CAA 4, 12 Puerto Rico TB 10
over a New Zealand glacier
CarTrawler 10 Royal Carib. 60, 70
Celebrity Cruises 25 Sandals 30
Continental Air. 32 Silversea 73
COMPETITION
Co-op Travel 5 Thomas Cook 4, 7
Win one of 12 places
Costa Cruises 24 Travel Counsellors 6
Cruise.co.uk 63 Travel Republic 20
on a luxury fam to
EasyCruise 24 Traveltek 7, 60
EasyJet 18 Tui 4, 18
Malta with Belleair Etihad 9 Universal Studios 10
Holidays, p49
Great Rail J’neys 28 White Star 60
HAL 24 XL Leisure 19
21.11.2008 03
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