Food
AFourthVAward Win?
“In fact, Iwould go as far as to say,if
it was flower arranging that Iwanted,
Iwould go to the Chelsea Flower
Show –Iwould not go to the Chelsea
Flower Show if it was food that I
wanted. We hope that this is what our
diners want, if not, then we are open
to suggestions, in fact, we welcome
any comments or suggestions that
would improve our service to the
customer,because that is our main
objective, to have loyal, happy
customers.”
“Weare afamily business, and we
need our customers’support if we are
to come through the
current economic
crisis undamaged”.
With Christmas just
around the corner,I
asked Brian and
Christine about
their proposed
menu options.
ith the city's big “Our biggest challenge is keeping pricesdown as low
as possible.Qualitycomes at aprice as we all know,event, the The reply was thatW
and especially so at this time of rising food, fuel andSmirnoffV they intended to
everything else. The quality and flavours of the foodAwards just around the corner, offer atraditional
are unquestionablythe very best that money can buy.”Voice speaks to Brian and fixed price three-
Christine Lloyd, of Chez course lunch and
“Consistency also plays amajor role in maintainingGiovanni Restaurant, in dinner,alongside an
our very high standards, and chefs Billi and KristianClarence Place, the current Italian fixed price
have been at Chez Giovannifor over 25 years andholders of the People’sChoice option, plus the
seven years, respectively. The restaurant itself holds aBest RestaurantAward. usual Chez
charm of its own, and people visiting for the first time Giovanni menu for
cannot believe their eyes when they step inside.”They have made it very those stalwarts that
clear that they value the award love what they do all through the year.
“People have remarked that, and Iquote, it’sjust like being back onso very highly that they will
holiday’” –and Ifor one can vouch for that, because after afamilybe going flat out for it again The last word from Brian and Chris is:
holiday in Italy last year,myvery first review was, in fact, Chezthis year.Choosing to buy “Please supportusthrough the V
Giovanni, and we ordered exactly the same meals and even the same wineonly Welsh or Scottish beef Awards, and also through the coming
that we had enjoyed on our holidays. It was superb and it was, in fact, justand fresh British chicken, as year,because we’d love to win again”.
like revisiting Italy.Like being whisked back there for acouple of hours.opposed to the practices of
When Iasked Brian about the style of service offered, etc, he replied,some restaurants,Brian and WhynottreatyourselftoaVAward
“Here at Chez Giovanni we lean more to acomfortable at ease type ofChristine are very clear about winningmealatChezGiovanni,call
experience.their opinions when it comes 01633259003orpopin.Youcan
to buying only the very best findtherestaurantat52-54
“Wedon’toffer nouvelle cuisine with food served in fancy flowerquality meats, “It has never ClarencePlace,Newport,Gwent,
patterns, we offer friendly,efficient service, somewhere that you can relaxbeen our way to cut corners, NP190AH.
in and not have to sit on ceremony.”we never have and
never will consider buying
lesser products,likewise, we
will never go down the "Ting
Chef" route, by chucking
everything into amicrowave,
waiting for the ‘ting!’and
serving it to our customers.”
“Our customers are much too
valued by us to treat them like
that. Likewise, every sauce
that is served at Chez
Giovanni which is made fresh
every time, and not some boil
in the bag pre-made
concoction.”
SEPTEMBER.08 WEAREVOICE.CO.UK 89
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