news
helen new citysitefor
scoops commercialdealer
top award
Euro Commercials, South Wales’ access for all of the Mercedes-Benz
A Newport Council employee only dedicated Mercedes Benz commercial range.
who helps ring in more than commercial dealer,has invested in ChrisAnthony, managing director
a massive new complex in of Euro Commercials, said: “We had£400m a year for the Welsh
Newport to serve the fast-growing outgrown the depot in Malpas Roadeconomy has received a
city and south east Wales. which we acquired from BT moreringing endorsement at a
The £50m-a-year business has than 10 years ago. However, weglittering annual award
relocated its Newport operation from were keen to make the right decisionceremony at Cardiff’s City
Malpas to the city’s Corporation and not rush into a move.Hall.
Road commercial district, a stone’s “Corporation Road was alwaysHelen Gunter walked away
throw from the new southern on the top of our shopping list for awith one the top individual prizes
distributor road. new Newport base and we areat the Welsh Contact Centre
The 1.5 acre site which delighted to have secured this site.”Awards 2008 for the difference
accommodates almost 9,000 sq ft of The company’s investment inshe makes in powering one of
vehicle maintenance, sales and new premises in the last 12 monthsNewport’s most important
office buildings replace Euro- now runs well into seven figures andemployment sectors.
Commercials’ former site which has includes the revamp of depots inThe highlight of the awards
been disposed of to a hotel group. Ipswich Road Cardiff, Viking Way,was a surprise performance by
The new site has a greater capacity Swansea, and Brynmenyn IndustrialX Factor star Rhydian Roberts.
to park vehicles and provides better Estate, Bridgend.Following a nomination from
her peers, Helen pushed all the
right buttons for the judges win
the prestigious award for Best
Manager of a team under 100.
She took to the stage in front of
450 fellow contact centre
employees to collect her award.
Sandra Busby, director of the
Wales Contact Centre Forum
Ltd. said: “Helen is the perfect
example of the hard work and
dedication that characterises the
vibrant contact centre industry in
Wales.
“The Welsh Contact Centre
Awards play a massive role in
helping to raise the profile of the
industry and provide deserved
recognition of the superb work
being carried out across the
country.”
The contact centre industry
employs some 28,000 people at
operations in 29 towns and
cities across the country. The
sector has been one of the
success stories of an evolving
modern day Wales and has
seen unprecedented growth in
the past five years.
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