Administrative routines - paper work
Many entrepreneurs find the paper work “a killer” for the business.
They prefer to 'work' which means build the house, serve the guests in the
restaurant or produce biochemical products. But in order to “work” properly
the paper work has to be in order.

You need to build up routines that takes care of at least the following
administrative topics:

• Control of bills concerning income and expenses
• Regular bookkeeping of the bills
• Handle tax /sales tax and other obligations given by the state
• Send out bills to customers
• Pay bills from suppliers
• Management of salary to employees
• Regularly overlook the profit and loss statements
• Order new products
• Writing letters
• Answer the telephone / e-mails

Find booklet at www.DynamicBusinessPlan.com addressing these topics

Business policies
Business policies is a set of rules you have decided in order to make your
company run smoothly. A customer or business partner asks you for
discount or length of guaranty and you have to answer: 'Well I don't know, I
have to think about it'. It will not make you look professional. Make up your
mind and formulate policies for at least the following issues:


• Pricing
• Discount
• Terms of payment
• Guaranty
• Customer service
• Environmental issues

Staff policy
If you have any export expectations it will be a good idea from the start to
focus on your staff policy. Not only the ones in your own business but also
staff in companies you subcontract with.

Many foreign customer will ask if you can present social accountability in
your business. The consumers in Europe, US, Australia and other places
ask for products produced with respect for the labour force. So in order to
sell your products you must treat your staff in accordance with international
agreements.

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