37 knowledge college ttgk cruise 25/1/08 10:44 Page 1
Knowledge College
Knowledge
Our Cruise
partners
College
TTG Knowledge’s brand
new Cruise module will
help to get your bearings
W
elcome to TTG’s new Knowledge College dedicated to the cruise industry. In the
following pages, you’re going to learn everything you need to know about key
cruise lines and destinations (listed opposite right). You’ll be able to answer
your clients’ queries with authority and confidence. Next time they ask about
accommodation, activities and itineraries, you will know exactly which ship and
type of holiday to recommend.
The cruise market is one of the most lucrative sectors for agents, so if you haven’t sold a
cruise holiday yet, it’s time to know your Costa from your Crystal. For the more experienced
among you, we expect our Knowledge College to act as a refresher course – it also features
many news items about the ships’ new services and journeys and training initiatives and
incentives for agents. To register and train with us, visit ttglive.com/knowledge
These intrepid agents have boldly gone before and logged on
to the Knowledge College. Here’s what they got out of it.
JENNIE WALTERS JULIE ANN HUMPHREY CHRISTOPHER MORCEL
Senior travel consultant Retail branch manager Travel counsellor
Diva Travel Hays Travel Travel Counsellors
It’s brilliant. I can do it at my I’m a manager and I’ve been TTG’s training taught me
own leisure, just log on and selling cruise for a long time. things I didn’t know before,
update myself. The cruise It’s such a growing part of like all the cruise companies,
business changes virtually the business. But TTG’s their various ships and
everyday. There are so many online training made me where they sail to. I haven’t
new ships being launched look at things again. been around cruise for a few
this year, and you’ve got to Sometimes you get stuck in a years. There’s a lot more out
keep up with what they’ve rut, so it’s great as a refresh- there now and a lot more
got onboard, what their cab- er. It’s a good initiation into people are going on cruises.
ins are like, and what cruise cruise, to keep you on top of It’s taught me many new
companies are bringing in to things. And it’s great for the things about various cruise
better serve the client. lesser known lines, the ones companies and will help me
TTG’s online training is great you book less, that are slight- with my selling and boost
because it tells you what’s ly more niche, they are my confidence. I’m sure I
new, what’s coming in and always very useful. I would will be able to handle cruise
what’s on the ships. It’s a definitely recommend that enquiries better than before.
great central point to get other agents use it to brush It’s useful that it’s online so I
information all in one place. up or refresh. can go back to refer to it.
TTG Knowledge CRUISE January 2008 37
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