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28-29 essentials ttgk cruise 25/1/08 09:38 Page 2
Essential Knowledge
Essential
Your first step to
O
FFICIAL
cruise expertise
D
OCUMENTS
Welcome to our new TTG Knowledge Cruise module!
Following the tremendously positive response to our
previous Cruisaders programmes – hundreds of you have
VISA REQUIREMENTS
successfully completed the module in the past two years
Visas are generally included as
– we’ve introduced a new training programme based on
par
t of the cr
uise package and
y
the Essential Knowledge section that you’re currently are automatically arranged b
reading. These facts and tips, devised in collaboration the cr
uise line. This means that
with Ace’s Andy Harmer, form the first stage of your your clients shouldn’t experience
training. Read this spread carefully, as well as the Client any visa hassle bef
ore their trip.
Match feature which starts overleaf, and you’ll be able to
Howev
er, cer
tain countries do
answer the questions for the first module.
impose visa restrictions, so it’s
Our Knowledge College, beginning on page 37, consti-
always wor
th checking with the
tutes the heart of the training module. We are pleased to
vel
cruise line as visa and tra
have so many leading cruise lines and destinations as
advice can change.
our partners in what is certain to be our best online
cruise training programme to date.
If you haven’t trained with Knowledge yet, you just
need to register at ttglive.com/knowledge
What to do
And so to bed...
If your customers tell you they like an
If y
our clients enjo
early night, book them a cabin on lower
atmosphere
y a
cosmopolitan
, a European or US-style cruise
decks – as far away as possible from the
would be the most appropriat entertainment decks. Also consider cruises
a more British f
e option. F
eel, look what’s on off
or
geared towards older passengers.
the UK cruise lines. F er from
entertainment
ind out what type of
clients enjo
them decide whether t
y, so y
ou can help
big W
o choose cruises with
est End-style sho
For clients who pref
ws or US cabaret.
D
r
es
s
select a cruise that off
er laid-back holida
C
ers an open dining
ys,
o
style with multiple choices, and less
d
structured onboar
d activities. But if a wide
e
rang
e of
activities
larg
is what the
er ships with their man
y’re aft
er, the
appeal, especially t
y facilities will
Guests with children are also more lik
o families with
children
.
opt f
or an ex-UK
cruise or destinations which
ely t
o
only req
Formal cruises and those which
uire a short flight.
include gala dinners will suit
Where to go
clients who like to dress up and
will give them the opportunity to
pack their tuxedos and evening gowns.
If y
our clients enjo
will w
y cultural holida
ant itineraries f
ys, the
y
of call in destinations such as the
eaturing a lot of ports
the
Mediterranean
Baltic
and
,
How
e
South America
ver,
if the
Alaska
y’re aft
.
er wildlif
, Scandinavia
e, go f
or
Hawaii
, South America
, the
Galapagos
,
or Antarctica
.
28 TTG Knowledge CRUISE January 2008
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