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SPECIAL REPORT
the highest percentage of
Asia Pacific is leading
hyperconnected respondents in
the way
the study were China and the US.
The country with the highest The largest percentage of
percentage of increased hyperconnected are in the Asia
Hyperconnectivity was Russia. Pacific region, and while
hyperconnected workers can be
Survey questions covered topics found in all countries, they are
such as how many devices and higher than average in the US and
applications an individual used, China, and lowest in Canada and
where they use them most the United Arab Emirates.
frequently and what time of day.
The survey also measured
respondents’ attitudes to current
Latin America is emerging
communications technology and
fast with the largest
assessments of how widely they
adopt them for personal and
percentage of
business use.
hyper/increasingly
connected
“As a CIO, I’m seeing the demands
from this culture of connectivity Some 64 per cent of the workforce
In Latin
increasing every day,” said Steve in Latin America is either
America,
Bandrowzak, chief information hyperconnected or increasingly more than 50
officer, Nortel. “The IDC study connected, compared with 59 per
per cent
really drives home that the cent in Asia Pacific, 50 per cent in
chose their
challenges and opportunities of Europe, and 44 per cent in North
mobile phone
Hyperconnectivity could be unlike America.
anything CIOs and IT professionals
over any
have ever experienced before. It’s
other item.
time for corporate management
Europe and the Middle East
and IT to re-examine their
rely heavily on instant and
Phones more important
Users in the finance and high tech
current IT investments and
than wallets and keys
segments are the most dissatisfied
business technology strategies,
text messaging in business
with the way their companies
leveraging new tools like unified Over 50 per cent of EMEA When asked which item people manage multiple communications
communications while preparing respondents – more than twice would take if they had to leave the sources. More than 25 per cent
to modify personnel policies, the number of North American house for 24 hours more than 38 said their corporate systems are
security regimes and business respondents – said they use instant per cent of global respondents slow and unreliable.
practices.” and text messaging for business. chose their mobile phone over
their wallet, keys, laptop and MP3
It appears that this evolution player. Less than 30 per cent
Different industries,
towards increasing levels of
Some 40 per cent of
chose their wallet first. In Latin
different stories
connectivity will have a profound
business users will be
America, more than 50 per cent
impact on enterprises, creating chose their mobile phone over any Hyperconnectivity varies by
challenges in managing these new
hyperconnected within
other item. The hyperconnecteds industry; from 9 per cent of
tools of connectivity while
five years
preferred their laptops. respondents in healthcare to 25
providing information securely and With an aging workforce retiring, per cent in high tech and 21 per
reliably, and ensuring that this younger employees entering, a cent in finance industries.
connectivity is productive. current majority of increasingly
Social network adoption
connected users, 40 per cent
growing in the enterprise
Key Findings of the study of the workforce may be
Multiple devices are the
included: hyperconnected within the next More than one in three people use
global norm
few years. social networks and online
Some 16 per cent of
communities such as blogs, wikis, Some 70 per cent of respondents
business users are
and online forums for business connect to the Internet at home
already hyperconnected
Enterprises will compete
communication – with CALA with more than one device. In
for talent
workers leading the world. Asia Pacific that number jumps
The hyperconnected have a much Personal postings to social to 80 per cent. Nearly 80 per cent
higher adoption of communication As baby boomers retire, networks and online communities of 18 to 34 year olds connect to
devices and applications than corporations will find themselves are nearly three times as common the Internet at home with more
those in other clusters. They are increasingly competing for talent. as business postings. than one device.
reasonably happy with their Hyperconnected individuals expect
work/life balance, even though to work in a rich communications To read the complete IDC white
they use almost all devices and environment and consider the
Enterprises struggling with
paper, ‘The Hyperconnected -
applications for both, and are newer solutions a condition of
disparate communications
Here They Come!’, sponsored by
willing to communicate with their employment. They don’t Nortel, May 2008, or to find out
work on vacation, in restaurants, want just anywhere, anytime Nearly one in five respondents more about the emerging era of
from bed and even in their place communications – they demand found it hard to manage multiple hyperconnectivity, visit:
of worship. it ‘everywhere, all the time’. disparate sources of communication. www.nortel.com/idcstudy circlesolid
www.itrportal.com
IT RESELLER – JUNE 2008 7
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