Document Management Case study
Duggan Steel improves
organisational efficiency
though Filestream EDM and
Kodak scanner technology
Duggan Steel Group has installed Filestream’s
electronic document management (EDM)
system and eight Kodak duplex i1220
workgroup scanners to manage the vast
amount of paperwork generated as part
of ongoing operations supplying steel and
steel-related products to the whole of
Ireland’s agricultural and construction
industries. The project has been completed
by Filestream reseller, Woodsoft.
ne of Ireland’s largest steel forecasting, we ensure
O
stock holding companies that the right stock is
The Kodak duplex
and a top-three supplier of always available to customers at i1220 scanner.
steel roofing and cladding in the right time. This means we can provide a
the country, Duggan Steel Just-in-Time like service, normally delivering pieces of paper which made it difficult and
Group is privately-owned, headquartered in anywhere in Ireland within 24 hours of an time consuming to retrieve information when
Kilkenny, with depots in Cork and Limerick. order which few competitors can achieve.” details had to be checked for customers.”
Founded in 1976, it employs 120 staff in
three divisions: Duggan Steel (steel Easy management and quicker retrieval of Prior to starting the EDM project, Duggan
stockholding), Duggan Profiling (steel sheet steel test certificates was the initial driver Steel wanted to install a new company-wide
roof and wall products) and Duggan Service behind investing in an EDM and scanner bar coding system so that steel received on
Centre (steel sheet slitting, blanking and solution. Test certificates document the site could be assigned a unique bale
recoiling). Across the group, 100,000 tonnes exact chemical and mechanical properties number (an identification number) and then
of steel-based product is sold annually, of steel batches and associated products all documentation linked to it. “When steel
with some 20,000 tonnes always in stock made from it. Flavin explained: “Builders arrives from say China, it has a supplier
ready to be delivered. want to know that the steel they are buying number on it which is logged onto our Sea
is strong enough based on its iron, zinc and Change ERP system listing the product and
Just in Time
copper make up, for example, and we tonnage, and a bale ID and barcode are
James Flavin, Duggan Steel’s group IT process 80 to 90 test certificates a week, produced,” explained Flavin. “The initial
manager, commented: “Steel is bought from totalling over 4000 annually. As various batch may have an ID of say 50,000/1,
all over Europe, India and south west China, products may be covered by one certificate and then every product produced from it
and based on our 30-year-plus experience and, as we have to keep this information for is given a sequential number, so 50,000/2,
in the steel business coupled with thorough up to 7 years, we were storing thousands of 50,000/3 and so on. With a barcode >>
50 IT RESELLER – JUNE 2008
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