CASE STUDY
Zebra card printers
improve customer
service at Stockholm
leisure facilities
Daily and monthly member entry passes
across 34 gym and sports facilities in
Stockholm, Sweden are being produced by
a combination of Zebra P330i and P110i
card printers as a replacement for a manual,
laser printed system …
Stockholm has boomed in line experience in integrating the
with a greater public awareness of printers with the secure, ticket
the health issues arising from entry systems in which the
today’s modern lifestyle. company specialises. It was this
complete systems integration
The City of Stockholm manages approach, embracing supply,
more than 30 facilities, offering a installation, user training and
full array of exercise and work-out ongoing support, that persuaded
options, classes and swimming, the city to chose Confidence to
many of them also hosting other streamline and update the entry
sporting events. Daily membership mechanism in all Stockholm’s
is also available, which gives the leisure facilities. “This was a
holder access to both the gym significant project for us, especially
and the event, but administering in view of the numbers of Zebra
these at reception was proving time printers we had to supply,” said
consuming and inefficient. Each Confidence’s product manager
card had to be printed individually Hans-Christian Jönsson. “A more
on a laser printer, manually trimmed usual sale would be one or two
to size and then laminated, which, printers per customer, but 30
The City of Stockholm manages more than 30 leisure facilities, at busy times, proved to be very were required to deal with the
offering a full array of exercise and work-out options, classes labour intensive and was not city’s requirements. To meet the
and swimming, many of them also hosting other sporting events.
consistent with the presentation demands of the specification,
of a modern, well-run facility. we recommended the P330i for
its ease-of-use and extended
he facilities are system with integrated printer capabilities and the more compact
T
operated by the City of functionality. The aim was to
Complete systems
P110i where reception space
Stockholm, which substantially speed up the
integration
was at a premium.”
commissioned local processing of some 20-30,000
Zebra reseller and daily membership cards per year Confidence International, with Jönsson continued: “The Zebra
security solutions specialist, across all centres. As in most offices in Sweden, the UK and card printers were chosen because
Confidence International, to deploy major towns and cities across Ireland, has been a Zebra reseller they are fast, offer excellent
its own Entry Event ticket admission Europe, gym membership in since 1992 and has many years’ reliability, and are able to deal >>
42 IT RESELLER – JUNE 2008
www.itrportal.com
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60