automatic
point of
data capture
sale
Unitech
ANY NEWS
launches Unitcare
COMP
service programme
nitech has expand its and is available over two- or three-
U
standard service year periods. In addition to the
programme for the mobile standard warranty that comes with the
computers with UnitCare; mobile device, Unitcare offers shorter
offering a complete repair turnaround and direct telephone
range of post-sales services to keep access to a technical team for a
customers’ equipment running at peak Unitech devices are often deployed in diagnosis the issue and solution to the
performance and to provide business harsh and demanding environments, problem. UnitCare Extended Warranty
continuality while customers’ invest- and in order to keep operations packages are typically selected by
ments are safeguarded. In addition, running efficiently and cost effectively customers when they require a longer
the total cost of ownership (TCO) the devices have to be highly reliable. period of cover than the standard
decreases dramatically and down Introducing UnitCare is Unitech’s one-year warranty that comes with
time is covered. answer to these demands. UnitCare the purchase of the products.
goes beyond the standard warranty
and offers the right care to customers’ UnitCare Comprehensive
units. “A complete service package Programme
increases uptime and overall This is a three- to five- year service
productivity, and is a promise to programme, covering normal wear
protect customers’ investments,” said & tear or accidental breakage of
Raymond Wolfert, manager sales & the devices, in addition to any
marketing at Unitech Europe. He also manufacturing defects. All batteries,
underlined the importance of a good power supplies and cables supplied
service solution: “This way customers’ with the mobile devices are covered
satisfaction can increase.” under the comprehensive plan. In
addition, once a unit is under repair,
Alongside Unitech’s existing standard cleaning and preventive maintenance
warranty on the mobile devices, is conducted by Unitech’s trained
Unitcare comprises the following repair staff, bringing the device
benefits: virtually back to factory defaults.
Meanwhile, any downtime is
UnitCare Extended Programme completely covered. The UnitCare
The extended service programme is comprehensive service programme
said to assure optimum performance, offers fixed costs from the start, being
included in the total cost of ownership.
A complete service package increases
uptime and overall productivity, and is a
UnitCare Comprehensive
promise to protect customers’ investments,” Programme Plus
said Raymond Wolfert, manager sales &
In addition, customers can select a
marketing at Unitech Europe.
Comprehensive Plus programme, >>
20 IT RESELLER – JUNE 2008
www.itrportal.com
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