automatic
point of
data capture
sale
VIEW
State of the art
INTER
at the point of sale
IT Reseller spoke with Michael Hutchings, sales &
marketing director of EPoS solutions distributor Uniwell,
about the company’s business remit, its dedication to the
channel and some of the current point-of-sale solutions
trends within the hospitality, catering and restaurant sectors.
niwell Systems (UK) is a customers a choice of EPOS terminals
U
value-added distributor of to suit both budget and style of operation,
EPoS hardware, software supported by powerful back office and
and peripherals. The centralised management systems.
Michael Hutchings: “All in all, what we’re
company specialises in
looking to do is make sure we have very
the design, development and “We have a loyal and wide customer
attractive solutions for different sectors of
the market at different price points.”
distribution of EPoS systems for base,” remarked Michael Hutchings,
hospitality, catering and retail markets, Uniwell’s sales & marketing director.
with all its products being sold via its “Indeed, one user – the pub and and advise our resellers, while also
reseller channel covering the whole of nightclub giant Luminar Leisure – is on being able to react quickly to any
the UK and Ireland. Uniwell – which is its fourth generation of point-of-sale problems they may have.”
part of the Uniwell Corporation of terminals. Luminar now has around
Japan’s global distribution network of 3000 point-of-sale terminals over a few Hutchings added that if a customer
distributors in 40 countries – has been hundred sites spread throughout the wants more than an off-the-shelf
supplying EPoS systems to the UK and Ireland, and they all link back solution, Uniwell can help the reseller
hospitality and retail markets since to a central head office where Luminar with software customisation to ensure
1984. The installed base of Uniwell controls the products and the prices. the system meets the customer’s exact
EPoS systems and cash registers now The data is then pushed into a data requirements. “For example, we recently
exceeds 50,000 units; the majority of warehouse for analysis and business enhanced a solution for a company
intelligence purposes.” with around 400 sites all over the UK,”
he said. “The company wanted the
standard cash registers rather than the
Development team high-end PC EPoS terminals, so we did
Hutchings emphasised that Uniwell some development work to integrate its
doesn’t just distribute hardware; the 2000 units back to a central head office.
company has its own development The company now has information
team in the UK, which develops its coming from the cash register into a
own solutions for the point of sale, SQL data warehouse. So, we’re not just
back office and head office. “We have shipping boxes to resellers to sell on,
a range of off-the-shelf offerings, but we’re offering complete end-to-end
with our development capabilities we solutions suitable for resellers to provide
can react very quickly to market trends to the larger end user.” Hutchings
and changes, and the requirements of added that Uniwell focuses on providing
our resellers – I believe this gives a a ‘one-stop-shop’ service to its
strong value-added benefit to the resellers; from hardware, software and
these being installed as part of a channel,” he said. “Because we don’t embedded cash register products to
networked EPoS system. Uniwell users sell direct to the end customer, I think higher-end PC-based POS systems.
include both independent and leading it’s very important that we have our “In addition to the Uniwell brand, we
multi-unit retailers. The company offers own technical teams ready to support are now offering a broader portfolio >>
12 IT RESELLER – JUNE 2008
www.itrportal.com
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