Ex
condition of anyone on board or the safety, comfort or Where services or goods are provided on board the ship, During any transfer of luggage, including upon departure
convenience of Guests . Such deviation shall not give rise to payment must be made before you disembark. Without from any hotel or airport, arrival at any new destination or
tr
any liability on our part and shall not represent a significant prejudice to any lien over your goods, you agree that we shall upon change of vehicle or means of transport, it is your a Inf
change to the holiday. be entitled to prevent any baggage or goods belonging to or responsibility to identify your luggage and ensure it is dealt
19. Flights
travelling with you from leaving the ship until all sums owed with as may be appropriate for delivery to the next destination
to us by you have been paid in full. lies. Any property left on a ship at final destination may be
In accordance with EU Directive (EC) No 2111/2005 Article 9,
orma
Fuel prices have fluctuated in recent years and because of this stored and repatriated at the Guest’s expense.
we are required to bring to your attention the existence of a
price volatility, NCL is currently charging a fuel supplement of Pets, birds, livestock and other animals are not allowed
“Community list” which contains details of air carriers that
£5.50 for the first two guests and £2.50 for each additional on board the ship.
are subject to an operating ban with the EU Community. The t
guest per cruise day for all sailings which depart during 2009.
Community list is available for inspection at http://europa.eu.
Guests shall neither pay nor receive any general average I
on - Booking C
This supplement is included in the prices advertised in this
int/comm/transport/air/safety/flywell_en.htm.
contribution with respect to any property.
brochure. Fuel supplements may change based on the price of
In accordance with EU Regulations we are required to advise
oil. Any increase may be passed on at the time of booking or
25. Indemnity
you of the carrier(s) (or, if the carrier(s) is not known, the likely
by way of a surcharge - see clause 4. For details of NCL’s
Except as otherwise set out in these Conditions you must
carrier(s)) that will operate your flight(s) at the time of
latest fuel supplement charges visit www.ncl.co.uk/fuel.
indemnify us for any expense incurred by us which is not
booking if your holiday is flight inclusive. Where we are only
Certain members of the ship’s crew are compensated by a
included in the holiday price you have paid to us including
able to inform you of the likely carrier(s) at the time of
combination of salary and incentive programs that are funded
(without limitation) expenses relating to medical, dental or
booking, we shall inform you of the identity of the actual
in part by the service charge paid by each Guest. The charge
similar treatment, accommodation, transportation, repatriation
carrier(s) as soon as we become aware of this. Any change to
is intended to reward service provided in certain departments
or damage to property.
the operating carrier(s) after your booking has been onditions
and job categories and is distributed to the crew according to
confirmed will be notified to you as soon as possible.
26. Data Protection
our evaluation of job performance. A portion of the service
We are not always in a position at the time of booking to
For the purposes of the Data Protection Act 1998, we are a
charge collected by us is also used for fleet-wide crew welfare
confirm the flight timings which will be used in connection
data controller. In order to process your booking, we need to
programs. For these purposes a fixed service charge of $12
with your flight. The flight timings on your confirmation
collect certain personal details from you. These details will
per person per day will be payable, at your discretion. There is
invoice are for guidance only and are subject to alteration and
include, where applicable, the names and contact details of
no charge for children under the age of three. The applicable
confirmation. The latest timings will be shown on your tickets
party members, credit/ debit card or other payment details
service charge will be added to your booking at the time of
which will be despatched to you approximately two weeks
and special requirements such as those relating to any
confirmation. This charge will be shown separately on your
before departure. You must accordingly check your tickets
disability or medical condition which may affect the chosen
confirmation invoice and will be payable at the same time as
very carefully immediately on receipt to ensure you have the
holiday arrangements and any dietary restrictions which may
the balance of the holiday cost. If you do not wish to pay your
correct flight times. It is possible that flight times may be
disclose your religious beliefs. If we need any other personal
service charge in this way, you may ask for it to be removed
changed even after tickets have been despatched - we will
details, we will tell you before we obtain them from you.
from your confirmation at the time of booking or at any time
contact you as soon as possible if this occurs.
We need to pass on your personal details to the companies
up to 2 weeks prior to departure. If you do so, the service
Any change in the identity of the carrier or in flight timings
and organisations who need to know them so that your
charge will be added to your shipboard account and must be
will not entitle you to cancel or change to other arrangements
holiday can be provided (for example your airline, hotel, other
paid before departure from the ship if you cancel your
without paying our normal charges except where specified
supplier, credit/debit card company or bank). Such companies
booking before departure but after paying your service
in these Conditions.
and organisations may be outside the European Union,
charge, the service charge will be refunded in full. Service
Norway, Iceland or Liechtenstein if your holiday is to take
If the carrier with whom you have a confirmed reservation
charges may be subject to change.
place or to involve suppliers or other third parties outside
becomes subject to an operating ban as above as a result
these countries.
of which we/ the carrier are unable to offer you a suitable
22. Documentation
alternative the provisions of clause 8 (Changes and
You must have received all medical inoculations necessary for
We would also like to store and use your personal details for
cancellation by us) will apply.
the holiday in good time prior to the commencement of your
future marketing purposes (for example, sending you a
holiday and you must have available for production as required
brochure or details of a promotion including by email). All
20. Embarkation times
during the holiday the passage ticket, valid as required for the
details you give us in connection with your booking (including
You must comply with the following boarding requirements.
holiday, passport, visas, medical card and other documents
those relating to any disability or medical condition or your
If you do not arrive to embark on time at any port or place
necessary for the scheduled ports of call and disembarkation.
religious beliefs) will be kept but we will use only names and
then we shall have no liability in respect of the consequences. contact details for marketing purposes. You are entitled to opt
We shall not be obliged to delay or deviate from the intended
23. Contagious or infectious disease
out of marketing communications from us at any time if you
itinerary and you must bear any and all costs arising as a
At any port or place we may refuse to embark or may
do not wish to receive these.
result. Costs associated with transportation to rejoin the
disembark any Guest who, in the opinion of the Master, ship’s
As a service to our Guests, we accept payment for items such
ship such as, but not limited to, Government fees, visa fees,
medical personnel or other authorised ship’s officer, might be
as champagne and on board credit from friends, relatives or
subsistence, lodging, air fare, launch fare, car hire or agency
excluded from landing at destination by Immigration or other
other persons who wish to provide a gift to particular Guests
fees shall be borne by you.
Governmental Authorities or who may be suffering from
during their cruise. In order to provide this service, personal
contagious or infectious disease or whose presence, in the
details of the Guests concerned need to be confirmed or
Arrival at the cruise terminal: opinion of the Master, may be detrimental to the comfort or
provided to the person making the gift. If you do not want us
For your comfort and convenience, we recommend that you safety of other Guests or the crew. In such cases the Guest
to provide this service, please advise us at the time of booking.
arrive at the cruise terminal no earlier than one (1) hour prior concerned shall not be entitled to any refund of the holiday
Occasionally we hire other companies to provide services on
to the scheduled embarkation time printed on your cruise cost or compensation of any kind. Additionally, we will have
our behalf, for example mailing information to our customers.
documents. Because of security regulations, you may not be no liability for any costs or expenses they incur as a result. In
We only provide those companies with the personal details
allowed to enter the cruise terminal prior to the scheduled cases of quarantine of the ship involving detention of Guests,
relating to our Guests which they require in order to deliver
embarkation time and may want to avoid waiting in potentially each Guest must bear all risk and expense thereby caused
the service. They are prohibited from using that information
inclement weather as the waiting area outside and inside the and will be charged for food and accommodation during the
for any other purpose. We will ensure that anyone to whom
cruise terminal may be limited. period of detention, payable day by day, if maintained on
we pass your details for this reason agrees to treat it with
board the ship, and for all other quarantine fees and expenses
Final boarding time:
the same level of protection we are obliged to provide.
assessed or incurred in respect of the Guest.
In order to facilitate the embarkation process, you are
We will not disclose personal details to any other companies
requested to complete the online Advance Guest Registration
24. Guests’ property and luggage restrictions or organisations without your express consent.
form at least four (4) days prior to sailing. To comply with
You are subject to any and all baggage restrictions made by We may need to disclose our customer database, including
new government regulations governing departure manifests,
all carriers during the holiday, including air and land carriers. any personal data relating to you contained therein, to a third
all Guests who have completed their online Advance Guest
You are responsible for checking these prior to departure party who acquires or attempts to acquire all or substantially all
Registration at least four (4) days prior to sailing must
and accepts responsibility for any baggage disallowed or of the assets or stocks in our company or our website service
complete check-in at the cruise terminal no later than one
additional charges caused by restrictions including any excess whether by merger, acquisition, reorganisation or otherwise.
(1) hour prior to the departure time noted on their cruise
baggage charges levied by any air carrier. Our requirements If you do not want us to do any or all of these things, please
documents or they will not be permitted to sail. Guests who
for cruises are as follows. Only such clothes, effects and gifts let us know as soon as possible although please bear in mind
have not completed their online Advance Guest Registration
as are appropriate for the cruise may be brought on board by this may mean we cannot provide the holiday or other
form at least four (4) days prior to sailing will be required to
each Guest. Each Guest may bring on board baggage services you have requested. We are entitled to assume you
complete check-in at the cruise terminal at least two (2) hours
weighing up to a total of 200 pounds. Each piece of baggage do not object to our doing any of the things mentioned in this
prior and be onboard the ship no later than one (1) hour prior
must be distinctly labelled with the Guest’s name, name of the statement unless you tell us otherwise.
to the departure time noted on their cruise documents or they
ship, cabin number and sailing date. No individual piece may
Except where expressly permitted by the Data Protection Act,
will not be permitted to sail. Any late arriving Guests may join
exceed 4 feet in any one dimension. Any Guest wishing to
we will only deal with the personal details you give us as set
the ship at an approved port of call in the scheduled cruise
bring on board baggage in excess of 200 pounds must seek
out above unless you agree otherwise. We have appropriate
itinerary. Such Guests will be responsible for all applicable fees
prior approval from us.
security measures in place to protect this information.
and travel expenses to that subsequent port of call.
You must not carry firearms, explosives, inflammable
You are generally entitled to ask us (by letter or e-mail) what
materials or other hazardous items. Any such items or
details of yours are being held or processed, for what purpose
Boarding time in ports of call: noxious substance in your possession on embarkation shall
and to whom they may be or have been disclosed. We will
In all ports of call, it is also your responsibility to be back
immediately be surrendered to an appropriate member of
charge a fee to respond to such a request. We promise to
onboard the ship no later than one (1) hour prior to the ship’s
staff and may be confiscated, destroyed or surrendered to
respond to your request within 40 days of receiving your
scheduled departure time. Please be aware that shipboard time
authorities. You shall not bring on board any intoxicating
written request and fee. In certain limited circumstances we
may differ from the port of call and it is your responsibility to
liquors or beverages. Any such items in your possession on
are entitled to refuse your request.
follow the shipboard time. In the event you miss the ship, it
embarkation shall immediately be surrendered to the ship’s
If you believe that any of your personal details which we are
will be your responsibility to pay all expenses incurred to
Master. You shall have no claim for any loss or inconvenience
processing are inaccurate or incorrect please contact us
rejoin the ship.
incurred.
immediately.
21. Fares, service charges and extra services
The ship’s Master or any crew member acting under the
As our privacy statement may change due to developments
authority of the Master shall be entitled to enter the Stateroom
Services and goods provided during the holiday, service
in the law, we would encourage you to reread our privacy
occupied by any Guest at any time for the purposes of
charges and any port or airport charges and taxes which are
statement from time to time so that you are aware of any
searching for controlled or prohibited substances or for
not included in the confirmed holiday price must be paid by
changes in how we gather and use personal information.
purposes connected with repair, maintenance work, security
you. Additionally, fares do not include travel insurance, drinks,
Telephone calls to us will recorded and monitored for the
or safety. The Guest agrees to submit to any personal search
hotel meals, shore excursions, UK regional flights (available at
purposes of providing a record of the booking process,
or search of luggage and goods where such search is
a supplement), personal expenses, cover charge at selected
training, accuracy and quality assurance.
reasonably required by us or any supplier in the interests
restaurants & any other item not expressly included in the fare.
of security or safety or by any third party acting with
Fares published are guideline prices, may be subject to change
governmental authority.
at any time and are subject to availability. Except where
You must place luggage not retained in a Stateroom in the
indicated, advertised fares are per person, based on double/
ship’s baggage room or safe and obtain a receipt from us for
twin occupancy and include current fuel supplements, relevant
that luggage. You must ensure that no valuable or important
government fees and taxes.
items are left in such luggage – see clause 10(7).
Book today: 0845 658 8010
119
Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28  |  Page 29  |  Page 30  |  Page 31  |  Page 32  |  Page 33  |  Page 34  |  Page 35  |  Page 36  |  Page 37  |  Page 38  |  Page 39  |  Page 40  |  Page 41  |  Page 42  |  Page 43  |  Page 44  |  Page 45  |  Page 46  |  Page 47  |  Page 48  |  Page 49  |  Page 50  |  Page 51  |  Page 52  |  Page 53  |  Page 54  |  Page 55  |  Page 56  |  Page 57  |  Page 58  |  Page 59  |  Page 60  |  Page 61  |  Page 62  |  Page 63  |  Page 64  |  Page 65  |  Page 66  |  Page 67  |  Page 68  |  Page 69  |  Page 70  |  Page 71  |  Page 72  |  Page 73  |  Page 74  |  Page 75  |  Page 76  |  Page 77  |  Page 78  |  Page 79  |  Page 80  |  Page 81  |  Page 82  |  Page 83  |  Page 84  |  Page 85  |  Page 86  |  Page 87  |  Page 88  |  Page 89  |  Page 90  |  Page 91  |  Page 92  |  Page 93  |  Page 94  |  Page 95  |  Page 96  |  Page 97  |  Page 98  |  Page 99  |  Page 100  |  Page 101  |  Page 102  |  Page 103  |  Page 104  |  Page 105  |  Page 106  |  Page 107  |  Page 108  |  Page 109  |  Page 110  |  Page 111  |  Page 112  |  Page 113  |  Page 114  |  Page 115  |  Page 116  |  Page 117  |  Page 118  |  Page 119  |  Page 120  |  Page 121  |  Page 122  |  Page 123  |  Page 124