Terms and conditions for the
9. C ustomers who purchase online or who provide an email address will be sent by
email, confirmation that their application has been successful. Customers who
sale and distribution of tickets
submit postal applications and who do not provide an email address will receive
confirmation by post.
1. A maximum of 6 tickets per household/person is permitted. We reserve the right
10. I f you have not heard from us by Friday 7th August 2009, please assume that your
to refuse the sale of tickets to individuals or agencies.
application has not been successful; however, as some tickets may be declined
and returned, we may be able to offer you tickets at a later stage.
2. Please adhere to the published ticket limits. Orders exceeding the ticket limit
will be cancelled without notice. This includes orders having same name,
11. Please note that the use of any cameras, mobile phones, computers and other
billing address or credit card. Attempts to purchase in excess will result in the
electronic equipment, for the recording, transmission or communication of
cancellation of all tickets without notification.
match details, statistics, images etc., is not permitted other than with the proper
accreditation. All spectators may be subjected to a personal bag search as no
3. Payment may be made using a Credit Card or Debit Card. The name and address alcohol, glass bottles or containers, musical instruments, horns, cans or offensive
to which the card is registered must be supplied. Cheques will not be accepted weapons will be allowed into the ground. Foul or abusive language or behaviour,
unless written and presented in person at The Rose Bowl Ticket Office. entry onto the field of play at any time and the throwing of any article will not
be tolerated and The Rose Bowl reserves the right to eject spectators who are in
4 No exchanges are made or refunds given other than those covered under the
breach of these regulations. Regulations available in full on request.
Refund Scheme.
12. T he purchaser agrees to abide by these conditions and the ground regulations at
5 If the tickets you have requested are unavailable we will automatically allocate
all times. We reserve the right to cancel your booking without notification if in the
alternative tickets for the same day at an equal or lesser value, subject to
past you have defaulted on any payments or contravened any of these conditions.
availability.
NatWest Series One Day International – Refund Scheme
6. Duplicate and upgraded tickets, if arranged, will attract an administration charge
if, due to adverse weather conditions, 10 overs or less play takes place over
of £5.00 per ticket in addition to any upgrade fee. Duplicates and upgrades can
the full period of time allocated for the completion of this match and no
be issued only with direct authorisation from the original purchaser, either in
result is achieved, a refund of its face value (less £1.40 administration charge per
person or in writing.
application) may be obtained. if, due to adverse weather conditions, more than
7. Tickets purchased are strictly not transferable and are for the sole use of the
10 but less than 25 overs play takes place over the full period of time allocated
purchaser. No applicant shall re-sell any ticket or tickets for an amount of money
for the completion of the match and no result is achieved, a refund of half the
greater than the value printed on each ticket. The named purchaser assumes
face value (less £1.40 administration charge per application) may be obtained. in no
absolute responsibility for all tickets booked in his/her name and will be penalised
other circumstances can money be refunded. Claims for refunds are subject to a
if any of those tickets are used in contravention of these terms and conditions.
£1.40 administration charge per application. This will be deducted from your cheque
therefore do not send any payment with your application. To claim your refund simply
8. Rose Bowl plc reserves the right to refuse admission to anyone who has acquired
send your ticket, with the name of the payee, address and full postcode in block
a ticket in breach of these terms and conditions (an ‘unlawful ticket’), including,
capitals, to A R D Response, Dept P915, PO Box 15, Earl Shilton, Leicester LE9 8WA
if necessary, ejecting the holder of the unlawful ticket from the stadium after they
within 28 days of the Match date. There is no need to include an envelope. Please
have entered the ground.
allow 30 days from receipt of claim for us to process your refund. For non receipt
queries call 01455 852514 (office hours Mon to Fri).
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