hor
expanding
izons
Brought to you by Nokia and Nokia Siemens Networks
Published quarterly

3 Expanding Horizons
E-governance brings significant advantages
to public service delivery.
4 Portable public services
How m-governance is enabling citizens to
benefit from public services wherever they
are.
8 Building a better customer
experience
Network capacity and energy efficiency
investments, plus a local enterprenuerial
spirit, are all helping Zain Nigeria to meet
rocketing demand.
10 Policy-maker interview
Karlene Francis, Director General of Jamaica’s
Ministry of Energy, Mining and Telecom-
munications, discusses Jamaica’s success in
e-governance.
12 Bringing the internet
to remote villages
With shared internet access, rural dwellers
can gain a better understanding of the value
of online services
14 Moving advertising
Advertising is going mobile and it promises
to open up a new revenue source for opera-
Photo: Lehtikuva
tors as markets mature.
16 Reaching out
Nokia reaches out to shanty town residents
to get their ideas about the role of mobile
Photo: Lehtikuva
technology.
17 Mobile learning
Students in the Philippines learn more
through the help of mobile technologies.
18 In brief
GSM connections reach three billion
worldwide.
Using solar power to recharge
mobile batteries.
19 At a glance
Nokia and Nokia Siemens Networks pledge to
lower their carbon footprint.
2 Expanding Horizons 3/2008
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