John Lewis operates 27 department stores around the UK, and has a thriving online business, johnlewis.com. It forms part of the John Lewis Partnership, which has a unique system of employee co-ownership. All 69,000 employees ('Partners'), roughly 28,000 of them at John Lewis, have a say in how the business is run and a share in its profits.

Our shops are supported by a Head Office, in Victoria, London, and six Regional Distribution Centres. We also own and operate a production unit in Lancashire, which makes our own-brand furnishings, fabrics and curtains.

We offer our customers up to 350,000 core product lines, supported by our unique 'Never Knowingly Undersold' price commitment. This has been our slogan for over 80 years, and assures customers that the price of any item we sell will always be as low as the lowest competitor price in the local shop area, as well as price matching over 60 competitors nationwide.

John Lewis' gross sales in 2007 rose by 5.6% to £2.8 billion, within the Partnership's total sales of £6.8 billion.


For information about the Partnership's other businesses, visit www.waitrose.com and www.greenbee.com
All data in this report covers the period February 2007 to January 2008 unless otherwise stated.

Front cover: Rowan yarn uses fully certified organic cotton, which is grown without the use of pesticides and chemical fertilisers, and coloured using only organic plant dyes. The cotton can be traced back to the farms in India where it is grown.