Web Applications UK Ltd
Hollinwood Business Centre
Albert Street
Oldham, Lancashire
OL8 3QL UK
Tel: +44 (0) 161 682 6565
Helen.Bonner@webappuk.com
www.webappuk.com
Overview
Leading Tour Operators across the world are using the Tr@veller Reservation System to sell more holidays and products,
more efficiently, through multiple sales channels - including websites, call centres, Travel Agents, affiliates and partners.
About Us
Web Applications is a leading supplier of Tour Operator Reservation Systems, integrated websites and computer telephone
integrated technology. Our focus is on supplying systems that will enable your business to grow in today's challenging market.
People
Web Applications is based in Lancashire and employs a team of experienced Project Managers and Software Developers.
Their Directors have extensive experience of working in the Travel Industry & understand the complex challenges your
business faces.
Typical Customers
All Tour Operators, - FIT, packages, coach tours, holiday park, villa & cottage holidays, specialist & niche operators.
Technology
Tr@veller is a browser based system on a Microsoft platform. Scalable and reliable - suitable for multi-location businesses.
Products Description Key Features
Tr@veller A sophisticated Reservation System Handles call centre, agent, affiliate and web
Reservation System representing the best in tour operator bookings. Brochure requests. Customer
technology. It already has comprehensive database / history. Supplier contracts database
functionality but is also highly configurable to and content management. Reporting. Marketing
meet your specific requirements. features. Accounts.
Web Service A C# .Net web service designed from the Rapid plug and play integrations of 3rd party
Interface ground up to provide scalable cross-platform systems to Tr@veller, including custom websites,
interoperability via XML messaging. It’s flexible payment gateways, product suppliers (hotels, car
messaging system allows synchronous or hire etc) and transport options like flights and
asynchronous processing. ferries
Integrated Websites Use our web service to integrate any number of Websites can be linked to Tr@veller allowing you
customer, Travel Agent, affiliate or partner to pull text descriptions & images from the
websites to Tr@veller. This will allow you to system's content management system. Dynamic
reach more customers, more easily in a cost- pricing, live online availability & booking. Source
effective manner. tracking.
Computer Telephone Link your call centre telephone system to the The system recognises an existing customer from
Integration Tr@veller Reservation System to identify their telephone number and 'screen pops' the
incoming and dialled telephone numbers. From correct customer record with their booking and
this you can identify who is calling and their enquiry history. Enquiry source can be tracked
enquiry source. automatically
Service & Support
A team of experienced Account Managers will work with you to develop a program to meet your business requirements.
Tr@veller is flexible and configurable so customisation is a key part of the service. Regular Director reviews. Annual User
Group.
There is a dedicated Support Team based in our offices in Lancashire giving telephone and email support to all clients. There
is a custom-made Issue Tracker and regular support reports. A company Director reviews support standards regularly.
Customers & Testimonials
Tr@veller is used by a variety of Tour Operators of varying sizes. Clients include: Hoseasons (villas, cottages, holiday parks,
boating). Holidaybreak (European camping). Leger Holidays (escorted tours). Seligo (hotels), PerryGolf (specialist).
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