Page 15
Welsh Recruitment
www.welshrecruitment.co.uk
Careers you can bank on
Walk into the HSBC Contact Centre in Swansea, and you will really feel the enthusiasm that the staff have for working there. It is a culture where, in order for customers to be given the best possible service, the environment and benefits are second to none. Staff exude a real sense of pride to be working for such a well known financial organisation, and there is a feeling that it is a place where you will be helped to take your career as far as you want it to go.
John Trace, Centre Manager says “the best companies attract and keep brilliant people. To do that we need a dynamic and passionate leadership team who support their people’s development, aspirations and goals. That is what working for a HSBC Contact Centre is all about.”
Excellent training and career progression are not the only benefits; some are much easier to rate. Discounts from Thomas Cook give inspiration on cheaper ways to spend twenty-five days holiday, but if days in the sun or the snow don’t tempt you, there are many others to think about. Even with the competitive salary, you’ll be rewarded with an additional 5% once you’re competent in your role, not to mention five bonuses a year, preferential mortgage rates and free parking.
To join the centre, the most vital qualities are flexibility and a professional approach, but you will also need to be a natural communicator and enjoy finding solutions for customers. It’s a great team at Swansea, and once you start you’ll enjoy plenty of interaction with the team, both in and out of work.
Leanne Blackler who works on the call team sums it up by saying: “The training is to a high standard and easy to grasp, since day one I have been supported by my team. All the managers have been very helpful and have given me plenty of information about career progression. I enjoy the atmosphere in the call centre it is definitely a job I would recommend to others In fact my Mum is now working as part of the Nights Team!”
Roles have a starting salary of £12,200, rising to £12,810 plus uncapped performance related bonus. To find out more, visit
www.ccs.3038@uk.randstad.com or call Randstad direct on 01792 643 333.
(Picture: HSBC logo)
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24